This book unveils to the reader for the first time how ICM combines project change management, culture change management, and project management concepts to create an effective and innovative organization.
This book unveils to the reader for the first time how ICM combines project change management, culture change management, and project management concepts to create an effective and innovative organization.
Dr. H James Harrington now serves as the International Quality Advisor for Ernst & Young and Chairman of the Board of Emergence Technology, Ltd., a high tech software manufacturer and developer. He also serves on the Board of Directors of a number of national and international companies. Dr. Harrington is past Chairman and past President of the prestigious International Academy for Quality and of the American Society for Quality control. He is an "A" level member of ISO's T.C. 176 that wrote the ISO 9000 Quality System standards and T.C. 207 that wrote the ISO 14000 environmental standards. He is a member of the Board of Directors of the 14000 Environmental Management Foundation. Since joining Ernst & Young, Dr. Harrington has divided his time between working with executives to develop and implement performance improvement plans, and developing new approaches to performance improvement. As a member of the National office he has been directing his efforts to using new, creative approaches to keep Ernst & Young at the leading edge in the quality consulting field.
Inhaltsangabe
Chapter 1 Introduction to Innovative Change Management Chapter 2 The As/Is Environment Chapter 3 Important Background Chapter 4 Leading by Example Chapter 5 The Innovative Manager Chapter 6 Introduction to Innovative Change Management Chapter 7 Rewards and Recognition Chapter 9 Suggestion Programs Chapter 10 Project Change Management Introduction Chapter 11 Project Change Management Tools and Methodologies Chapter 12 Tuning the Stage for Project Change Management Chapter 13 Summary Chapter 14 Culture Change Management Introduction Chapter 15 Culture Change Management Process Chapter 16 Culture Change Management Tools and Chapter 17 Culture Change Management Summary Chapter 18 Innovative Change Management Summary Appendix A Appendix B Appendix C Index
