"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from contemporary research and theoretical work.
"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from contemporary research and theoretical work done by scholars working in the field. Real-life examples and scenarios bring the skills and concepts presented to life. This balanced text should help students to develop an effective interpersonal communication style.
PART I: UNDERSTANDING INTERPERSONAL COMMUNICATION; 1. AN ORIENTATION TO INTERPERSONAL COMMUNICATION; 2. FORMING AND USING SOCIAL PERCEPTIONS; 3. COMMUNICATING IN RELATIONSHIPS: BASIC CONCEPTS; 4. VERBAL COMMUNICATION; 5. COMMUNICATING THROUGH NON-VERBAL BEHAVIOURS; PART II: DEVELOPING INTERPERSONAL COMMUNICATION; 6. HOLDING EFFECTIVE CONVERSATIONS; 7. LISTENING EFFECTIVELY; 8. RESPONDING WITH EMPATHY; 9. SHARING PERSONAL INFORMATION; 10.USING INTERPERSONAL INFLUENCE ETHICALLY; 11.MANAGING CONFLICT; PART III: USING COMMUNICATION SKILLS TO IMPROVE RELATIONS; 12. COMMUNICATING IN INTIMATE RELATIONSHIPS: FRIENDS, SPOUSES AND FAMILY; 13.COMMUNICATING IN THE WORKPLACE; 14. ELECTRONICALLY MEDIATED INTERPERSONAL COMMUNICATION
"Inter-Act" has long been a leading text in the interpersonal communications market. For the 10th edition of the text, the Verderbers continue to present readers with a strong framework of communication skills, supported by conclusions drawn from contemporary research and theoretical work done by scholars working in the field. Real-life examples and scenarios bring the skills and concepts presented to life. This balanced text should help students to develop an effective interpersonal communication style.
PART I: UNDERSTANDING INTERPERSONAL COMMUNICATION; 1. AN ORIENTATION TO INTERPERSONAL COMMUNICATION; 2. FORMING AND USING SOCIAL PERCEPTIONS; 3. COMMUNICATING IN RELATIONSHIPS: BASIC CONCEPTS; 4. VERBAL COMMUNICATION; 5. COMMUNICATING THROUGH NON-VERBAL BEHAVIOURS; PART II: DEVELOPING INTERPERSONAL COMMUNICATION; 6. HOLDING EFFECTIVE CONVERSATIONS; 7. LISTENING EFFECTIVELY; 8. RESPONDING WITH EMPATHY; 9. SHARING PERSONAL INFORMATION; 10.USING INTERPERSONAL INFLUENCE ETHICALLY; 11.MANAGING CONFLICT; PART III: USING COMMUNICATION SKILLS TO IMPROVE RELATIONS; 12. COMMUNICATING IN INTIMATE RELATIONSHIPS: FRIENDS, SPOUSES AND FAMILY; 13.COMMUNICATING IN THE WORKPLACE; 14. ELECTRONICALLY MEDIATED INTERPERSONAL COMMUNICATION