By taking an interdisciplinary approach, this book explores the process of managing relations across cultures. With research-based examples and student friendly features, it provides a groundbreaking analytic framework for understanding intercultural relations, and offers important new insights for researchers, students and practitioners.
By taking an interdisciplinary approach, this book explores the process of managing relations across cultures. With research-based examples and student friendly features, it provides a groundbreaking analytic framework for understanding intercultural relations, and offers important new insights for researchers, students and practitioners.
Helen Spencer-Oatey is Professor of Applied Linguistics at the University of Warwick. Her academic background is in both psychology and linguistics, and she draws on both disciplines in her well-known work on rapport management and intercultural relations. Her popular books include Culturally Speaking (2008) and Intercultural Interaction (with Peter Franklin, 2009).
Inhaltsangabe
Acknowledgements 1. Introduction Part I. Conceptual Foundations: 2. Conceptualising politeness 3. Conceptualising culture Part II. Evaluating Politeness across Cultures: 4. Overview of the politeness evaluation process 5. Contextual assessments and culture 6. Norms, expectations and culture 7. Evaluation warrant 1: culture and the bases of rapport 8. Evaluation warrant 2: culture and conceptions of the socio-moral order 9. Making judgements and culture 10. Application: data analysis sample and practice Part III. Managing Politeness across Cultures: 11. Managing politeness across cultures: an overview 12. Responding to offencess and restoring relations 13. Dealing with disagreement and conflict 14. Maintaining smooth intercultural relations 15. Initiating and fostering positive intercultural relations Part IV. Implications and Concluding Comments: 16. Implications for politeness theory 17. Implications for the intercultural field.
Acknowledgements 1. Introduction Part I. Conceptual Foundations: 2. Conceptualising politeness 3. Conceptualising culture Part II. Evaluating Politeness across Cultures: 4. Overview of the politeness evaluation process 5. Contextual assessments and culture 6. Norms, expectations and culture 7. Evaluation warrant 1: culture and the bases of rapport 8. Evaluation warrant 2: culture and conceptions of the socio-moral order 9. Making judgements and culture 10. Application: data analysis sample and practice Part III. Managing Politeness across Cultures: 11. Managing politeness across cultures: an overview 12. Responding to offencess and restoring relations 13. Dealing with disagreement and conflict 14. Maintaining smooth intercultural relations 15. Initiating and fostering positive intercultural relations Part IV. Implications and Concluding Comments: 16. Implications for politeness theory 17. Implications for the intercultural field.
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