Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients.
Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients.
Lisa Aronson Fontes, PhD, is a Core Faculty Member in the PsyD Program in Clinical Psychology at Union Institute & University in Brattleboro, Vermont. She has dedicated almost two decades to making the social service, mental health, criminal justice, and medical systems more responsive to culturally diverse people. Dr. Fontes edited Sexual Abuse in Nine North American Cultures: Treatment and Prevention, authored Child Abuse and Culture: Working with Diverse Families, and has written numerous journal articles and book chapters on cultural issues in child maltreatment and violence against women, cross-cultural research, and ethics. She has worked as a family, individual, and group psychotherapist, and has conducted research in Santiago, Chile, and with Puerto Ricans, African Americans, and European Americans in the United States. In 2007 Dr. Fontes was awarded a Fulbright Foundation Fellowship, which she completed in Buenos Aires, Argentina. Fluent in Spanish and Portuguese, she is a popular conference speaker and workshop facilitator.
Inhaltsangabe
1. A Guide to Interviewing across Cultures 2. Preparing for the Interview 3. Biases and Boundary Issues 4. Setting the Right Tone: Building Rapport and Conveying Respect 5. Beyond Words: Nonverbal Communication in Interviews 6. Language Competence: Building Bridges with People Who Have a Different Native Language 7. The Interpreted Interview 8. Understanding and Addressing Reluctance to Divulge Information 9. Interviewing Culturally Diverse Children and Adolescents 10. Interview Reports and Documents 11. Authority and Trust Issues for Specific Professions 12. Common Dilemmas and Misunderstandings in Cross-Cultural Interviews Afterword: Your Self as a Resource
1. A Guide to Interviewing across Cultures 2. Preparing for the Interview 3. Biases and Boundary Issues 4. Setting the Right Tone: Building Rapport and Conveying Respect 5. Beyond Words: Nonverbal Communication in Interviews 6. Language Competence: Building Bridges with People Who Have a Different Native Language 7. The Interpreted Interview 8. Understanding and Addressing Reluctance to Divulge Information 9. Interviewing Culturally Diverse Children and Adolescents 10. Interview Reports and Documents 11. Authority and Trust Issues for Specific Professions 12. Common Dilemmas and Misunderstandings in Cross-Cultural Interviews Afterword: Your Self as a Resource
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