R. Kelly Rainer (Auburn University), Brad Prince (University of West Georgia)

Introduction to Information Systems, International Adaptation

• Broschiertes Buch

Produktbeschreibung

Introduction to Information Systems, 9th Edition delivers an essential resource for undergraduate business majors seeking ways to harness information technology systems to succeed in their current or future jobs. The book assists readers in developing a foundational understanding of information systems and technology and apply it to common business problems.

This International Adaptation covers applications of the latest technologies with the addition of new cases from Europe, Middle East, Africa, Australia, and Asia-Pacific countries. It focuses on global business environment for students to understand the norms of using technology while operating on online platforms for exploring new avenues in different geographical locations. The book includes real business scenarios of how latest technologies such as Big Data, Cloud Computing, Blockchain, and IoT are perceived and adopted across countries. New cases highlight key technology issues faced by organizations such as designing and implementing IT security policies, dealing with ethical dilemma of securing customer data, moving IT infrastructure to cloud, and identifying how AI can be used to improve the efficiency of business operations.

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Produktdetails

• Verlag: Wiley / Wiley & Sons
• Artikelnr. des Verlages: 1W119859930
• 9. Aufl.
• Seitenzahl: 592
• Erscheinungstermin: 28. Januar 2022
• Englisch
• Abmessung: 218mm x 279mm x 33mm
• Gewicht: 1608g
• ISBN-13: 9781119859932
• ISBN-10: 111985993X
• Artikelnr.: 63441891

Inhaltsangabe

Preface v

1 Introduction to Information Systems 1

Opening Case 1

Introduction 3

1.1 Why Should I Study Information Systems? 4

1.2 Overview of Computer-Based Information Systems 12

1.3 How Does IT Impact Organizations? 19

1.4 Importance of Information Systems to Society 24

Summary 29

Chapter Glossary 30

Discussion Questions 30

Problem-Solving Activities 31

Closing Case 31

2 Organizational Strategy, Competitive Advantage, and Information Systems 34

Opening Case 34

Introduction 37

2.1 Business Processes 38

2.2 Business Process Improvement, Business Process Reengineering, and Business Process Management 45

2.3 Business Pressures, Organizational Responses, and Information Technology Support 49

2.4 Competitive Advantage and Strategic Information Systems 59

Summary 66

Chapter Glossary 67

Discussion Questions 68

Problem-Solving Activities 68

Closing Case 68

3 Ethics and Privacy 70

Opening Case 70

Introduction 72

3.1 Ethical Issues 72

3.2 Privacy 77

Summary 88

Chapter Glossary 88

Discussion Questions 88

Problem-Solving Activities 89

Closing Case 89

4 Information Security 91

Opening Case 91

Introduction 93

4.1 Introduction to Information Security 94

4.2 Unintentional Threats to Information Systems 96

4.3 Deliberate Threats to Information Systems 98

4.4 What Organizations are Doing to Protect Information Resources 107

4.5 Information Security Controls 108

Summary 118

Chapter Glossary 119

Discussion Questions 120

Problem-Solving Activities 121

Closing Case 121

5 Data and Knowledge Management 124

Opening Case 124

Introduction 125

5.1 Managing Data 127

5.2 The Database Approach 130

5.3 Big Data 134

5.4 Data Warehouses and Data Marts 141

5.5 Knowledge Management 149

5.6 Appendix: Fundamentals of Relational Database Operations 151

Summary 159

Chapter Glossary 160

Discussion Questions 161

Problem-Solving Activities 161

Closing Case 162

6 Telecommunications and Networking 163

Opening Case 163

Introduction 165

6.1 What Is a Computer Network? 166

6.2 Network Fundamentals 169

6.3 The Internet and the World Wide Web 173

6.4 Network Applications: Discovery 180

6.5 Network Applications: Communication 183

6.6 Network Applications: Collaboration 185

6.7 Network Applications: Educational 189

Summary 191

Chapter Glossary 192

Discussion Questions 193

Problem-Solving Activities 194

Closing Case 195

7 E-Business and E-Commerce 197

Opening Case 197

Introduction 199

7.1 Overview of E-Business and E-Commerce 200

7.2 Business-to-Consumer (B2C) Electronic Commerce 208

7.3 Business-to-Business (B2B) Electronic Commerce 219

7.4 Ethical and Legal Issues in E-Business 222

Summary 228

Chapter Glossary 229

Discussion Questions 229

Problem-Solving Activities 230

Closing Case 230

8 Wireless, Mobile Computing, and Mobile Commerce 232

Opening Case 232

Introduction 234

8.1 Wireless Technologies 235