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The fifth edition of Peter G. Northouse s bestselling introduction is organized around key leader responsibilities such as creating a vision, establishing a constructive climate, listening to outgroup members, and overcoming obstacles. Case studies, self-assessment questionnaires, observational exercises, and reflection and action worksheets engage readers to apply leadership concepts to their own lives. Grounded in leadership theory and the latest research, the fully updated, highly practical fifth edition includes a new chapter on destructive leadership, new cases, and new Leadership…mehr
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The fifth edition of Peter G. Northouse s bestselling introduction is organized around key leader responsibilities such as creating a vision, establishing a constructive climate, listening to outgroup members, and overcoming obstacles. Case studies, self-assessment questionnaires, observational exercises, and reflection and action worksheets engage readers to apply leadership concepts to their own lives. Grounded in leadership theory and the latest research, the fully updated, highly practical fifth edition includes a new chapter on destructive leadership, new cases, and new Leadership Snapshots.
New to this edition:
New chapter on Exploring Destructive Leadership analyses the causes of toxic leadership and discusses practical ways to confront and extinguish it. 18 new Case Studies illustrate core concepts and allow readers to solve real world leadership challenges. 5 new Leadership Snapshots including profiles of Michelle Obama, Jasmine Crowe, and Elizabeth Homes are included. New questionnaire on abusive leadership helps readers understand the dimensions of destructive leadership as well as their own destructive tendencies.
New to this edition:
New chapter on Exploring Destructive Leadership analyses the causes of toxic leadership and discusses practical ways to confront and extinguish it. 18 new Case Studies illustrate core concepts and allow readers to solve real world leadership challenges. 5 new Leadership Snapshots including profiles of Michelle Obama, Jasmine Crowe, and Elizabeth Homes are included. New questionnaire on abusive leadership helps readers understand the dimensions of destructive leadership as well as their own destructive tendencies.
Produktdetails
- Produktdetails
- Verlag: Sage Publications
- Artikelnr. des Verlages: 95603660
- 5. Aufl.
- Seitenzahl: 432
- Erscheinungstermin: 20. Februar 2020
- Englisch
- Abmessung: 189mm x 233mm x 23mm
- Gewicht: 774g
- ISBN-13: 9781071808054
- ISBN-10: 1071808052
- Artikelnr.: 63567632
- Verlag: Sage Publications
- Artikelnr. des Verlages: 95603660
- 5. Aufl.
- Seitenzahl: 432
- Erscheinungstermin: 20. Februar 2020
- Englisch
- Abmessung: 189mm x 233mm x 23mm
- Gewicht: 774g
- ISBN-13: 9781071808054
- ISBN-10: 1071808052
- Artikelnr.: 63567632
Peter G. Northouse, PhD, is Professor Emeritus of Communication in the School of Communication at Western Michigan University. Leadership: Theory and Practice is the best-selling academic textbook on leadership in the world and has been translated into 15 languages. In addition to authoring publications in professional journals, he is the author of Introduction to Leadership: Concepts and Practice (now in its sixth edition) and co-author of Leadership Case Studies in Education (now in its fourth edition) and Health Communication: Strategies for Health Professionals (now in its third edition). His scholarly and curricular interests include models of leadership, leadership assessment, ethical leadership, and leadership and group dynamics. For more than 40 years, he has taught courses in leadership, interpersonal communication, and organizational communication on both the undergraduate and graduate levels. Currently, he is a consultant and lecturer on trends in leadership research, leadership development, and leadership education. He holds a doctorate in speech communication from the University of Denver, and master's and bachelor's degrees in communication education from Michigan State University.
Preface
About the Author
1. Understanding Leadership
Introduction
Leadership Explained
"Leadership is a Trait"
"Leadership is an Ability"
"Leadership is a Skill"
"Leadership is a Behavior"
"Leadership is a Relationship"
"Leadership is an Influence Process"
Leadership vs. Management
Global Leadership Attributes
The Dark Side of Leadership
Leadership Snapshot: Michelle Obama
Summary
Application
1.1 Case Study: King of the Hill
1.2 Case Study: Charity: Water
1.3 Conceptualizing Leadership Questionnaire
1.4 Observational Exercise
1.5 Reflection and Action Worksheet
References
2. Recognizing Your Traits
Introduction
Leadership Traits Explained
Intelligence
Confidence
Charisma
Determination
Sociability
Integrity
Leadership Snapshot: Nelson Mandela
Leadership Traits in Practice
George Washington (1732 - 1799)
Winston Churchill (1874 - 1965)
Mother Teresa (1910 - 1997)
Bill Gates (1955 - )
Oprah Winfrey (1954 - )
Lebron James (1984 - )
Summary
Application
2.1 Case Study: NorthTown Dallas
2.2 Case Study: The Three Bs
2.3 Leadership Traits Questionnaire
2.4 Observational Exercise
2.5 Reflection and Action Worksheet
References
3. Understanding Leadership Styles
Introduction
Leadership Philosophy Explained
Theory X
Theory Y
Leadership Styles Explained
Authoritarian Leadership Style
Democratic Leadership Style
Laissez-Faire Leadership Style
Leadership Snapshot: Victoria Ransom
Leadership Styles in Practice
Summary
Application
3.1 Case Study: Several Different Styles
3.2 Case Study: Leading the Robotics Team
3.3 Leadership Styles Questionnaire
3.4 Observational Exercise
3.5 Reflection and Action Worksheet
References
4. Attending to Tasks and Relationships
Introduction
Task and Relationship Styles Explained
Task Style
Relationship Style
Leadership Snapshot: Ai-Jen Poo
Task and Relationship Styles in Practice
Task Leadership
Relationship Leadership
Summary
Application
4.1 Case Study: From Two to One
4.2 Case Study: Day and Night
4.3 Task and Relationship Questionnaire
4.4 Observational Exercise
4.5 Reflection and Action Worksheet
References
5. Developing Leadership Skills
Introduction
Administrative Skills Explained
Administrative Skills in Practice
Interpersonal Skills Explained
Interpersonal Skills in Practice
Leadership Snapshot: Coquese Washington
Conceptual Skills Explained
Conceptual Skills in Practice
Summary
Application
5.1 Case Study: Give Me Shelter
5.2 Case Study: Reviving an Ancient Art
5.3 Leadership Skills Questionnaire
5.4 Observational Exercise
5.5 Reflection and Action Worksheet
References
6. Engaging Strengths
Introduction
Strength-Based Leadership Explained
Historical Background
Identifying and Measuring Strengths
Strength-Based Leadership in Practice
Discovering Your Strengths
Developing Your Strengths
Addressing Your Weaknesses
Leadership Snapshot: Steve Jobs
Recognizing and Engaging the Strength of Others
Fostering a Positive Strengths-Based Environment
Summary
Application
6.1 Case Study: Ready to Be CEO?
6.2 Case Study: The Strength to Stand Out?
6.3 Leadership Strengths Questionnaire
6.4 Observational Exercise
6.5 Reflection and Action Worksheet
References
7. Creating a Vision
Introduction
Vision Explained
A Picture
A Change
Values
Leadership Snapshot: Rosalie Giffoniello
A Map
A Challenge
Vision in Practice
Articulating a Vision
Implementing a Vision
Summary
Application
7.1 Case Study: A Clean Slate
7.2 Case Study: Kakenya Ntaiya
7.3 Leadership Vision Questionnaire
7.4 Observational Exercise
7.5 Reflection and Action Worksheet
References
8. Establishing a Constructive Climate
Introduction
Constructive Climate Explained
Climate in Practice
Providing Structure
Clarifying Norms
Building Cohesiveness
Promoting Standards of Excellence
Leadership Snapshot: Nancy Dubuc
Summary
Application
8.1 Case Study: A Tale of Two Classrooms
8.2 Case Study: Challenging Courtroom Culture
8.3 Organizational Climate Questionnaire
8.4 Observational Exercise
8.5 Reflection and Action Worksheet
References
9. Embracing Diversity and Inclusion
Introduction
Diversity and Inclusion Explained
Definitions
Inclusion Framework
Leadership Snapshot: Ursula Burns
Diversity and Inclusion in Practice
Model of Inclusive Practices
Leader Practices That Advance Diversity and Inclusion
Barriers to Embracing Diversity and Inclusion
Summary
Application
9.1 Case Study: What's in a Name?
9.2 Case Study: Mitch Landrieu - Symbolic Progress
9.3 Cultural Diversity Awareness Questionnaire
9.4 Observation Exercise
9.5 Reflection and Action Worksheet
References
10. Listening to Out-Group Members
Introduction
Out-Group Members Explained
How Out-Groups Form
The Impact of Out-Group Members
Out-Group Members in Practice
Strategy 1: Listen to Out-Group Members
Strategy 2: Show Empathy to Out-Group Members
Strategy 3: Recognize the Unique Contributions of Out-Group Members
Strategy 4: Help Out-Group Members Feel Included
Strategy 5: Create a Special Relationship with Out-Group Members
Strategy 6: Give Out-Group Members a Voice and Empower Them to Act
Leadership Snapshot: Abraham Lincoln
Summary
Application
10.1 Case Study: Next Step
10.2 Case Study: Unhappy Campers
10.3 Building Community Questionnaire
10.4 Observational Exercise
10.5 Reflection and Action Worksheet
References
11. Managing Conflict
Introduction
Conflict Explained
Communication Conflict
Conflict on the Content Level
Leadership Snapshot: Humaira Bachal
Conflict on the Relational Level
Managing Conflict in Practice
Fisher and Ury Approach to Conflict
Communication Strategies for Conflict Resolution
Kilmann and Thomas Styles of Approaching Conflict
Summary
Application
11.1 Case Study: Office Space
11.2 Case Study: High Water Mark
11.3 Conflict Style Questionnaire
11.4 Observational Exercise
11.5 Reflection and Action Worksheet
References
12. Addressing Ethics in Leadership
Introduction
Leadership Ethics Explained
Leadership Ethics in Practice
1. The Character of the Leader
2. The Actions of the Leader
Leadership Snapshot: Jasmine Crowe
3. The Goals of the Leader
4. The Honesty of the Leader
5. The Power of the Leader
6. The Values of the Leader
Culture and Leadership Ethics
Summary
Application
12.1 Case Study: The Write Choice
12.2 Case Study: In Good Company
12.3 Sample Items From the Ethical Leadership Style Questionnaire
12.4 Observational Exercise
12.5 Reflection and Action Worksheet
References
13. Overcoming Obstacles
Introduction
Obstacles Explained
Overcoming Obstacles in Practice
Obstacle 1: Unclear Goals
Obstacle 2: Unclear Directions
Obstacle 3: Low Motivation
Leadership Snapshot: Bill Courtney
Obstacle 4: Complex Tasks
Obstacle 5: Simple Tasks
Obstacle 6: Low Involvement
Obstacle 7: Lack of a Challenge
Summary
Application
13.1 Case Study: Student Maid
13.2 Case Study: The Improbable Kodiak Bears
13. 3 Path-Goal Styles Questionnaire
13.4 Observational Exercise
13.5 Reflection and Action Worksheet
References
14. Exploring Destructive Leadership
Destructive Leadership Explained
Definition
Toxic Triangle
Confronting Destructive Leadership in Practice
Leaders
Followers
Context
Leadership Snapshot: Elizabeth Holmes
Summary
Application
14.1 Case Study: Dr. Chen Likes Power
14.2 Case Study: Breaking the Silence
14.3 Abusive Leadership Questionnaire
14.4 Observational Exercise
14.5 Reflection and Action Worksheet
References
Glossary
Index
About the Author
1. Understanding Leadership
Introduction
Leadership Explained
"Leadership is a Trait"
"Leadership is an Ability"
"Leadership is a Skill"
"Leadership is a Behavior"
"Leadership is a Relationship"
"Leadership is an Influence Process"
Leadership vs. Management
Global Leadership Attributes
The Dark Side of Leadership
Leadership Snapshot: Michelle Obama
Summary
Application
1.1 Case Study: King of the Hill
1.2 Case Study: Charity: Water
1.3 Conceptualizing Leadership Questionnaire
1.4 Observational Exercise
1.5 Reflection and Action Worksheet
References
2. Recognizing Your Traits
Introduction
Leadership Traits Explained
Intelligence
Confidence
Charisma
Determination
Sociability
Integrity
Leadership Snapshot: Nelson Mandela
Leadership Traits in Practice
George Washington (1732 - 1799)
Winston Churchill (1874 - 1965)
Mother Teresa (1910 - 1997)
Bill Gates (1955 - )
Oprah Winfrey (1954 - )
Lebron James (1984 - )
Summary
Application
2.1 Case Study: NorthTown Dallas
2.2 Case Study: The Three Bs
2.3 Leadership Traits Questionnaire
2.4 Observational Exercise
2.5 Reflection and Action Worksheet
References
3. Understanding Leadership Styles
Introduction
Leadership Philosophy Explained
Theory X
Theory Y
Leadership Styles Explained
Authoritarian Leadership Style
Democratic Leadership Style
Laissez-Faire Leadership Style
Leadership Snapshot: Victoria Ransom
Leadership Styles in Practice
Summary
Application
3.1 Case Study: Several Different Styles
3.2 Case Study: Leading the Robotics Team
3.3 Leadership Styles Questionnaire
3.4 Observational Exercise
3.5 Reflection and Action Worksheet
References
4. Attending to Tasks and Relationships
Introduction
Task and Relationship Styles Explained
Task Style
Relationship Style
Leadership Snapshot: Ai-Jen Poo
Task and Relationship Styles in Practice
Task Leadership
Relationship Leadership
Summary
Application
4.1 Case Study: From Two to One
4.2 Case Study: Day and Night
4.3 Task and Relationship Questionnaire
4.4 Observational Exercise
4.5 Reflection and Action Worksheet
References
5. Developing Leadership Skills
Introduction
Administrative Skills Explained
Administrative Skills in Practice
Interpersonal Skills Explained
Interpersonal Skills in Practice
Leadership Snapshot: Coquese Washington
Conceptual Skills Explained
Conceptual Skills in Practice
Summary
Application
5.1 Case Study: Give Me Shelter
5.2 Case Study: Reviving an Ancient Art
5.3 Leadership Skills Questionnaire
5.4 Observational Exercise
5.5 Reflection and Action Worksheet
References
6. Engaging Strengths
Introduction
Strength-Based Leadership Explained
Historical Background
Identifying and Measuring Strengths
Strength-Based Leadership in Practice
Discovering Your Strengths
Developing Your Strengths
Addressing Your Weaknesses
Leadership Snapshot: Steve Jobs
Recognizing and Engaging the Strength of Others
Fostering a Positive Strengths-Based Environment
Summary
Application
6.1 Case Study: Ready to Be CEO?
6.2 Case Study: The Strength to Stand Out?
6.3 Leadership Strengths Questionnaire
6.4 Observational Exercise
6.5 Reflection and Action Worksheet
References
7. Creating a Vision
Introduction
Vision Explained
A Picture
A Change
Values
Leadership Snapshot: Rosalie Giffoniello
A Map
A Challenge
Vision in Practice
Articulating a Vision
Implementing a Vision
Summary
Application
7.1 Case Study: A Clean Slate
7.2 Case Study: Kakenya Ntaiya
7.3 Leadership Vision Questionnaire
7.4 Observational Exercise
7.5 Reflection and Action Worksheet
References
8. Establishing a Constructive Climate
Introduction
Constructive Climate Explained
Climate in Practice
Providing Structure
Clarifying Norms
Building Cohesiveness
Promoting Standards of Excellence
Leadership Snapshot: Nancy Dubuc
Summary
Application
8.1 Case Study: A Tale of Two Classrooms
8.2 Case Study: Challenging Courtroom Culture
8.3 Organizational Climate Questionnaire
8.4 Observational Exercise
8.5 Reflection and Action Worksheet
References
9. Embracing Diversity and Inclusion
Introduction
Diversity and Inclusion Explained
Definitions
Inclusion Framework
Leadership Snapshot: Ursula Burns
Diversity and Inclusion in Practice
Model of Inclusive Practices
Leader Practices That Advance Diversity and Inclusion
Barriers to Embracing Diversity and Inclusion
Summary
Application
9.1 Case Study: What's in a Name?
9.2 Case Study: Mitch Landrieu - Symbolic Progress
9.3 Cultural Diversity Awareness Questionnaire
9.4 Observation Exercise
9.5 Reflection and Action Worksheet
References
10. Listening to Out-Group Members
Introduction
Out-Group Members Explained
How Out-Groups Form
The Impact of Out-Group Members
Out-Group Members in Practice
Strategy 1: Listen to Out-Group Members
Strategy 2: Show Empathy to Out-Group Members
Strategy 3: Recognize the Unique Contributions of Out-Group Members
Strategy 4: Help Out-Group Members Feel Included
Strategy 5: Create a Special Relationship with Out-Group Members
Strategy 6: Give Out-Group Members a Voice and Empower Them to Act
Leadership Snapshot: Abraham Lincoln
Summary
Application
10.1 Case Study: Next Step
10.2 Case Study: Unhappy Campers
10.3 Building Community Questionnaire
10.4 Observational Exercise
10.5 Reflection and Action Worksheet
References
11. Managing Conflict
Introduction
Conflict Explained
Communication Conflict
Conflict on the Content Level
Leadership Snapshot: Humaira Bachal
Conflict on the Relational Level
Managing Conflict in Practice
Fisher and Ury Approach to Conflict
Communication Strategies for Conflict Resolution
Kilmann and Thomas Styles of Approaching Conflict
Summary
Application
11.1 Case Study: Office Space
11.2 Case Study: High Water Mark
11.3 Conflict Style Questionnaire
11.4 Observational Exercise
11.5 Reflection and Action Worksheet
References
12. Addressing Ethics in Leadership
Introduction
Leadership Ethics Explained
Leadership Ethics in Practice
1. The Character of the Leader
2. The Actions of the Leader
Leadership Snapshot: Jasmine Crowe
3. The Goals of the Leader
4. The Honesty of the Leader
5. The Power of the Leader
6. The Values of the Leader
Culture and Leadership Ethics
Summary
Application
12.1 Case Study: The Write Choice
12.2 Case Study: In Good Company
12.3 Sample Items From the Ethical Leadership Style Questionnaire
12.4 Observational Exercise
12.5 Reflection and Action Worksheet
References
13. Overcoming Obstacles
Introduction
Obstacles Explained
Overcoming Obstacles in Practice
Obstacle 1: Unclear Goals
Obstacle 2: Unclear Directions
Obstacle 3: Low Motivation
Leadership Snapshot: Bill Courtney
Obstacle 4: Complex Tasks
Obstacle 5: Simple Tasks
Obstacle 6: Low Involvement
Obstacle 7: Lack of a Challenge
Summary
Application
13.1 Case Study: Student Maid
13.2 Case Study: The Improbable Kodiak Bears
13. 3 Path-Goal Styles Questionnaire
13.4 Observational Exercise
13.5 Reflection and Action Worksheet
References
14. Exploring Destructive Leadership
Destructive Leadership Explained
Definition
Toxic Triangle
Confronting Destructive Leadership in Practice
Leaders
Followers
Context
Leadership Snapshot: Elizabeth Holmes
Summary
Application
14.1 Case Study: Dr. Chen Likes Power
14.2 Case Study: Breaking the Silence
14.3 Abusive Leadership Questionnaire
14.4 Observational Exercise
14.5 Reflection and Action Worksheet
References
Glossary
Index
Preface
About the Author
1. Understanding Leadership
Introduction
Leadership Explained
"Leadership is a Trait"
"Leadership is an Ability"
"Leadership is a Skill"
"Leadership is a Behavior"
"Leadership is a Relationship"
"Leadership is an Influence Process"
Leadership vs. Management
Global Leadership Attributes
The Dark Side of Leadership
Leadership Snapshot: Michelle Obama
Summary
Application
1.1 Case Study: King of the Hill
1.2 Case Study: Charity: Water
1.3 Conceptualizing Leadership Questionnaire
1.4 Observational Exercise
1.5 Reflection and Action Worksheet
References
2. Recognizing Your Traits
Introduction
Leadership Traits Explained
Intelligence
Confidence
Charisma
Determination
Sociability
Integrity
Leadership Snapshot: Nelson Mandela
Leadership Traits in Practice
George Washington (1732 - 1799)
Winston Churchill (1874 - 1965)
Mother Teresa (1910 - 1997)
Bill Gates (1955 - )
Oprah Winfrey (1954 - )
Lebron James (1984 - )
Summary
Application
2.1 Case Study: NorthTown Dallas
2.2 Case Study: The Three Bs
2.3 Leadership Traits Questionnaire
2.4 Observational Exercise
2.5 Reflection and Action Worksheet
References
3. Understanding Leadership Styles
Introduction
Leadership Philosophy Explained
Theory X
Theory Y
Leadership Styles Explained
Authoritarian Leadership Style
Democratic Leadership Style
Laissez-Faire Leadership Style
Leadership Snapshot: Victoria Ransom
Leadership Styles in Practice
Summary
Application
3.1 Case Study: Several Different Styles
3.2 Case Study: Leading the Robotics Team
3.3 Leadership Styles Questionnaire
3.4 Observational Exercise
3.5 Reflection and Action Worksheet
References
4. Attending to Tasks and Relationships
Introduction
Task and Relationship Styles Explained
Task Style
Relationship Style
Leadership Snapshot: Ai-Jen Poo
Task and Relationship Styles in Practice
Task Leadership
Relationship Leadership
Summary
Application
4.1 Case Study: From Two to One
4.2 Case Study: Day and Night
4.3 Task and Relationship Questionnaire
4.4 Observational Exercise
4.5 Reflection and Action Worksheet
References
5. Developing Leadership Skills
Introduction
Administrative Skills Explained
Administrative Skills in Practice
Interpersonal Skills Explained
Interpersonal Skills in Practice
Leadership Snapshot: Coquese Washington
Conceptual Skills Explained
Conceptual Skills in Practice
Summary
Application
5.1 Case Study: Give Me Shelter
5.2 Case Study: Reviving an Ancient Art
5.3 Leadership Skills Questionnaire
5.4 Observational Exercise
5.5 Reflection and Action Worksheet
References
6. Engaging Strengths
Introduction
Strength-Based Leadership Explained
Historical Background
Identifying and Measuring Strengths
Strength-Based Leadership in Practice
Discovering Your Strengths
Developing Your Strengths
Addressing Your Weaknesses
Leadership Snapshot: Steve Jobs
Recognizing and Engaging the Strength of Others
Fostering a Positive Strengths-Based Environment
Summary
Application
6.1 Case Study: Ready to Be CEO?
6.2 Case Study: The Strength to Stand Out?
6.3 Leadership Strengths Questionnaire
6.4 Observational Exercise
6.5 Reflection and Action Worksheet
References
7. Creating a Vision
Introduction
Vision Explained
A Picture
A Change
Values
Leadership Snapshot: Rosalie Giffoniello
A Map
A Challenge
Vision in Practice
Articulating a Vision
Implementing a Vision
Summary
Application
7.1 Case Study: A Clean Slate
7.2 Case Study: Kakenya Ntaiya
7.3 Leadership Vision Questionnaire
7.4 Observational Exercise
7.5 Reflection and Action Worksheet
References
8. Establishing a Constructive Climate
Introduction
Constructive Climate Explained
Climate in Practice
Providing Structure
Clarifying Norms
Building Cohesiveness
Promoting Standards of Excellence
Leadership Snapshot: Nancy Dubuc
Summary
Application
8.1 Case Study: A Tale of Two Classrooms
8.2 Case Study: Challenging Courtroom Culture
8.3 Organizational Climate Questionnaire
8.4 Observational Exercise
8.5 Reflection and Action Worksheet
References
9. Embracing Diversity and Inclusion
Introduction
Diversity and Inclusion Explained
Definitions
Inclusion Framework
Leadership Snapshot: Ursula Burns
Diversity and Inclusion in Practice
Model of Inclusive Practices
Leader Practices That Advance Diversity and Inclusion
Barriers to Embracing Diversity and Inclusion
Summary
Application
9.1 Case Study: What's in a Name?
9.2 Case Study: Mitch Landrieu - Symbolic Progress
9.3 Cultural Diversity Awareness Questionnaire
9.4 Observation Exercise
9.5 Reflection and Action Worksheet
References
10. Listening to Out-Group Members
Introduction
Out-Group Members Explained
How Out-Groups Form
The Impact of Out-Group Members
Out-Group Members in Practice
Strategy 1: Listen to Out-Group Members
Strategy 2: Show Empathy to Out-Group Members
Strategy 3: Recognize the Unique Contributions of Out-Group Members
Strategy 4: Help Out-Group Members Feel Included
Strategy 5: Create a Special Relationship with Out-Group Members
Strategy 6: Give Out-Group Members a Voice and Empower Them to Act
Leadership Snapshot: Abraham Lincoln
Summary
Application
10.1 Case Study: Next Step
10.2 Case Study: Unhappy Campers
10.3 Building Community Questionnaire
10.4 Observational Exercise
10.5 Reflection and Action Worksheet
References
11. Managing Conflict
Introduction
Conflict Explained
Communication Conflict
Conflict on the Content Level
Leadership Snapshot: Humaira Bachal
Conflict on the Relational Level
Managing Conflict in Practice
Fisher and Ury Approach to Conflict
Communication Strategies for Conflict Resolution
Kilmann and Thomas Styles of Approaching Conflict
Summary
Application
11.1 Case Study: Office Space
11.2 Case Study: High Water Mark
11.3 Conflict Style Questionnaire
11.4 Observational Exercise
11.5 Reflection and Action Worksheet
References
12. Addressing Ethics in Leadership
Introduction
Leadership Ethics Explained
Leadership Ethics in Practice
1. The Character of the Leader
2. The Actions of the Leader
Leadership Snapshot: Jasmine Crowe
3. The Goals of the Leader
4. The Honesty of the Leader
5. The Power of the Leader
6. The Values of the Leader
Culture and Leadership Ethics
Summary
Application
12.1 Case Study: The Write Choice
12.2 Case Study: In Good Company
12.3 Sample Items From the Ethical Leadership Style Questionnaire
12.4 Observational Exercise
12.5 Reflection and Action Worksheet
References
13. Overcoming Obstacles
Introduction
Obstacles Explained
Overcoming Obstacles in Practice
Obstacle 1: Unclear Goals
Obstacle 2: Unclear Directions
Obstacle 3: Low Motivation
Leadership Snapshot: Bill Courtney
Obstacle 4: Complex Tasks
Obstacle 5: Simple Tasks
Obstacle 6: Low Involvement
Obstacle 7: Lack of a Challenge
Summary
Application
13.1 Case Study: Student Maid
13.2 Case Study: The Improbable Kodiak Bears
13. 3 Path-Goal Styles Questionnaire
13.4 Observational Exercise
13.5 Reflection and Action Worksheet
References
14. Exploring Destructive Leadership
Destructive Leadership Explained
Definition
Toxic Triangle
Confronting Destructive Leadership in Practice
Leaders
Followers
Context
Leadership Snapshot: Elizabeth Holmes
Summary
Application
14.1 Case Study: Dr. Chen Likes Power
14.2 Case Study: Breaking the Silence
14.3 Abusive Leadership Questionnaire
14.4 Observational Exercise
14.5 Reflection and Action Worksheet
References
Glossary
Index
About the Author
1. Understanding Leadership
Introduction
Leadership Explained
"Leadership is a Trait"
"Leadership is an Ability"
"Leadership is a Skill"
"Leadership is a Behavior"
"Leadership is a Relationship"
"Leadership is an Influence Process"
Leadership vs. Management
Global Leadership Attributes
The Dark Side of Leadership
Leadership Snapshot: Michelle Obama
Summary
Application
1.1 Case Study: King of the Hill
1.2 Case Study: Charity: Water
1.3 Conceptualizing Leadership Questionnaire
1.4 Observational Exercise
1.5 Reflection and Action Worksheet
References
2. Recognizing Your Traits
Introduction
Leadership Traits Explained
Intelligence
Confidence
Charisma
Determination
Sociability
Integrity
Leadership Snapshot: Nelson Mandela
Leadership Traits in Practice
George Washington (1732 - 1799)
Winston Churchill (1874 - 1965)
Mother Teresa (1910 - 1997)
Bill Gates (1955 - )
Oprah Winfrey (1954 - )
Lebron James (1984 - )
Summary
Application
2.1 Case Study: NorthTown Dallas
2.2 Case Study: The Three Bs
2.3 Leadership Traits Questionnaire
2.4 Observational Exercise
2.5 Reflection and Action Worksheet
References
3. Understanding Leadership Styles
Introduction
Leadership Philosophy Explained
Theory X
Theory Y
Leadership Styles Explained
Authoritarian Leadership Style
Democratic Leadership Style
Laissez-Faire Leadership Style
Leadership Snapshot: Victoria Ransom
Leadership Styles in Practice
Summary
Application
3.1 Case Study: Several Different Styles
3.2 Case Study: Leading the Robotics Team
3.3 Leadership Styles Questionnaire
3.4 Observational Exercise
3.5 Reflection and Action Worksheet
References
4. Attending to Tasks and Relationships
Introduction
Task and Relationship Styles Explained
Task Style
Relationship Style
Leadership Snapshot: Ai-Jen Poo
Task and Relationship Styles in Practice
Task Leadership
Relationship Leadership
Summary
Application
4.1 Case Study: From Two to One
4.2 Case Study: Day and Night
4.3 Task and Relationship Questionnaire
4.4 Observational Exercise
4.5 Reflection and Action Worksheet
References
5. Developing Leadership Skills
Introduction
Administrative Skills Explained
Administrative Skills in Practice
Interpersonal Skills Explained
Interpersonal Skills in Practice
Leadership Snapshot: Coquese Washington
Conceptual Skills Explained
Conceptual Skills in Practice
Summary
Application
5.1 Case Study: Give Me Shelter
5.2 Case Study: Reviving an Ancient Art
5.3 Leadership Skills Questionnaire
5.4 Observational Exercise
5.5 Reflection and Action Worksheet
References
6. Engaging Strengths
Introduction
Strength-Based Leadership Explained
Historical Background
Identifying and Measuring Strengths
Strength-Based Leadership in Practice
Discovering Your Strengths
Developing Your Strengths
Addressing Your Weaknesses
Leadership Snapshot: Steve Jobs
Recognizing and Engaging the Strength of Others
Fostering a Positive Strengths-Based Environment
Summary
Application
6.1 Case Study: Ready to Be CEO?
6.2 Case Study: The Strength to Stand Out?
6.3 Leadership Strengths Questionnaire
6.4 Observational Exercise
6.5 Reflection and Action Worksheet
References
7. Creating a Vision
Introduction
Vision Explained
A Picture
A Change
Values
Leadership Snapshot: Rosalie Giffoniello
A Map
A Challenge
Vision in Practice
Articulating a Vision
Implementing a Vision
Summary
Application
7.1 Case Study: A Clean Slate
7.2 Case Study: Kakenya Ntaiya
7.3 Leadership Vision Questionnaire
7.4 Observational Exercise
7.5 Reflection and Action Worksheet
References
8. Establishing a Constructive Climate
Introduction
Constructive Climate Explained
Climate in Practice
Providing Structure
Clarifying Norms
Building Cohesiveness
Promoting Standards of Excellence
Leadership Snapshot: Nancy Dubuc
Summary
Application
8.1 Case Study: A Tale of Two Classrooms
8.2 Case Study: Challenging Courtroom Culture
8.3 Organizational Climate Questionnaire
8.4 Observational Exercise
8.5 Reflection and Action Worksheet
References
9. Embracing Diversity and Inclusion
Introduction
Diversity and Inclusion Explained
Definitions
Inclusion Framework
Leadership Snapshot: Ursula Burns
Diversity and Inclusion in Practice
Model of Inclusive Practices
Leader Practices That Advance Diversity and Inclusion
Barriers to Embracing Diversity and Inclusion
Summary
Application
9.1 Case Study: What's in a Name?
9.2 Case Study: Mitch Landrieu - Symbolic Progress
9.3 Cultural Diversity Awareness Questionnaire
9.4 Observation Exercise
9.5 Reflection and Action Worksheet
References
10. Listening to Out-Group Members
Introduction
Out-Group Members Explained
How Out-Groups Form
The Impact of Out-Group Members
Out-Group Members in Practice
Strategy 1: Listen to Out-Group Members
Strategy 2: Show Empathy to Out-Group Members
Strategy 3: Recognize the Unique Contributions of Out-Group Members
Strategy 4: Help Out-Group Members Feel Included
Strategy 5: Create a Special Relationship with Out-Group Members
Strategy 6: Give Out-Group Members a Voice and Empower Them to Act
Leadership Snapshot: Abraham Lincoln
Summary
Application
10.1 Case Study: Next Step
10.2 Case Study: Unhappy Campers
10.3 Building Community Questionnaire
10.4 Observational Exercise
10.5 Reflection and Action Worksheet
References
11. Managing Conflict
Introduction
Conflict Explained
Communication Conflict
Conflict on the Content Level
Leadership Snapshot: Humaira Bachal
Conflict on the Relational Level
Managing Conflict in Practice
Fisher and Ury Approach to Conflict
Communication Strategies for Conflict Resolution
Kilmann and Thomas Styles of Approaching Conflict
Summary
Application
11.1 Case Study: Office Space
11.2 Case Study: High Water Mark
11.3 Conflict Style Questionnaire
11.4 Observational Exercise
11.5 Reflection and Action Worksheet
References
12. Addressing Ethics in Leadership
Introduction
Leadership Ethics Explained
Leadership Ethics in Practice
1. The Character of the Leader
2. The Actions of the Leader
Leadership Snapshot: Jasmine Crowe
3. The Goals of the Leader
4. The Honesty of the Leader
5. The Power of the Leader
6. The Values of the Leader
Culture and Leadership Ethics
Summary
Application
12.1 Case Study: The Write Choice
12.2 Case Study: In Good Company
12.3 Sample Items From the Ethical Leadership Style Questionnaire
12.4 Observational Exercise
12.5 Reflection and Action Worksheet
References
13. Overcoming Obstacles
Introduction
Obstacles Explained
Overcoming Obstacles in Practice
Obstacle 1: Unclear Goals
Obstacle 2: Unclear Directions
Obstacle 3: Low Motivation
Leadership Snapshot: Bill Courtney
Obstacle 4: Complex Tasks
Obstacle 5: Simple Tasks
Obstacle 6: Low Involvement
Obstacle 7: Lack of a Challenge
Summary
Application
13.1 Case Study: Student Maid
13.2 Case Study: The Improbable Kodiak Bears
13. 3 Path-Goal Styles Questionnaire
13.4 Observational Exercise
13.5 Reflection and Action Worksheet
References
14. Exploring Destructive Leadership
Destructive Leadership Explained
Definition
Toxic Triangle
Confronting Destructive Leadership in Practice
Leaders
Followers
Context
Leadership Snapshot: Elizabeth Holmes
Summary
Application
14.1 Case Study: Dr. Chen Likes Power
14.2 Case Study: Breaking the Silence
14.3 Abusive Leadership Questionnaire
14.4 Observational Exercise
14.5 Reflection and Action Worksheet
References
Glossary
Index