Conducting an effective fraud investigation is an invaluable, in-demand skill that is useful across a wide range of industries. In Investigator and Fraud Fighter Guidebook: Operation War Stories, Retired Special Agent Charles E. Piper takes readers on a journey to becoming a successful investigator through engaging storytelling and proven investigative techniques. Based on 35 years of experience in law enforcement and criminal investigations, Piper frames his methodologies using a collection of "war stories" that detail on-the-job successes and failures ranging from serious to sarcastic to…mehr
Conducting an effective fraud investigation is an invaluable, in-demand skill that is useful across a wide range of industries. In Investigator and Fraud Fighter Guidebook: Operation War Stories, Retired Special Agent Charles E. Piper takes readers on a journey to becoming a successful investigator through engaging storytelling and proven investigative techniques. Based on 35 years of experience in law enforcement and criminal investigations, Piper frames his methodologies using a collection of "war stories" that detail on-the-job successes and failures ranging from serious to sarcastic to downright humorous. The Investigator and Fraud Fighter Guidebook provides current and future investigators, auditors, and fraud fighters with an insider's view of the profession from an award-winning investigator who lived it himself. Learning from the experiences of others, Piper says, is the best way to approach a new skill. The book's pages are wrought with professional insight gained from decades of experience that includes the author's work as a Federal Special Agent focusing on fraud investigations, a city police officer responding to dangerous felony offenses, a U.S. Army investigator, a supervisory detective and as a private investigator. His war stories bring to life his detailed descriptions of investigative practices, methodologies, techniques, and approaches and help readers see practical applications of these skills in the real world. Piper's goal is to help new and veteran investigators expand their entire investigative efforts through smart techniques and to carry those skills with them as they move forward in their careers. His "Piper Method" for conducting investigations teaches investigators how to solve more cases than ever before, even when fewer resources are available. Covering a wide range of investigations, from criminal to civil to everything in between, the Investigator and Fraud Fighter Guidebook is the perfect reference guide for investigators and fraud fighters across the globe to help them learn to conduct more thorough and complete investigations in every functional area and industry.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
CHARLES E. PIPER, CFE, CRT is the owner of Charles Piper's Professional Services located in West Tennessee. He's had a distinguished 30-year career in law enforcement including 20 years as a Special Agent-Criminal Investigator with the Department of Defense (DoD) where he received numerous awards and recognition. Piper has provided training to law enforcement officers, investigators, fraud fighters, businesses, and others. He's also written feature anti-fraud and investigative articles for the Association of Certified Fraud Examiners' "Fraud Magazine." Currently serving as a private investigator, consultant, and trainer, Piper also enjoys helping others fight against fraud while sharing his personal and unique investigative war stories.
Inhaltsangabe
Preface xiii Acknowledgments xix 1. The Successful Investigator 1 The Basics 3 Investigators 3 If You Have the PIG, You Have It Made 4 Investigation 9 Success 10 2. Case Initiation 15 Jurisdiction, Venue, and Purview 17 Believable, Reliable, or Credible Source of Information 24 Dollar Loss 25 Seriousness/Harm 26 Caseload 27 Resources 28 Funding/Finances 30 Investigators' Desire 32 Investigative Priorities 32 Projected Remedy 35 Prosecutor's Prerogative 36 Media or Public Interest 38 Political Interests 44 3. Conducting Thorough Investigations 49 Questions to Answer 53 Seven Questions: Five Ws and Two Hs 54 Before, During, and After 54 4. Expanding Investigative Efforts 69 Comparisons 71 NCIC 73 INTERPOL 74 Resources 74 Seven Questions: Five Ws and Two Hs Plus "Else" 76 Currently, Previously, or in the Future 77 Thinking Like Others 79 Three Investigative Exploration Approaches 82 Follow the Same Blueprint 84 5. Fraud, Waste, Abuse, and Systemic Weaknesses 87 Fraud 88 Waste 88 Abuse 89 Systemic Weaknesses 89 Ten Simultanous Investigations 90 Suggestions for Improvement 104 6. Summary Reports 111 Types of Investigative Reports 112 Official Files and Working Files 113 Other Reports 114 Preparing to Write 115 Length of Reports 119 Attachments and Exhibits to Reports 119 Reports Should Stand Alone 121 Report Formats 121 Common Report-Writing Mistakes 123 7. The Investigator's Toolbox: Resources, Tools, and Techniques 131 Investigative Resources 132 Investigative Tools and Techniques 146 Search Warrants 156 Subpoenas 157 Interceptions and Tracking Devices 159 NCIC 159 Mail Covers 160 Trash Covers 160 Undercover Assignments 161 Photography and Video, and Audio Recordings 164 Laboratory Analysis 167 Informants 169 Polygraphs and Deception Detectors 170 Analysis and Audits 170 Other Case Files and Police Reports 170 Ask 173 8. Interviewing 177 Interviews and Interrogation 178 Rapport 179 Listen and Then Talk 181 Note Taking 182 Corroboration 184 Word Choice 185 Planning 186 Body Language 188 Props 189 Finish the Job 193 Empathy 194 Statement Analysis 194 Think Plural 199 Interview Notes 200 Interview Room Sketches and Photographs 200 9. Case Planning 205 Plans Change 211 Murphy's Law 213 Private Investigations 214 Administrative Responsibilities 215 Case Files 216 Electronic Case Folder 216 Working File 217 Official File 217 Investigative Plan 218 Summary 220 Juggling a Caseload and Time Management 221 10. Large-Scale Investigations 227 Communication 231 Planning 233 Interview Log 233 Re: Strategy 238 Final Summary Report 241 Attachments and Exhibits 241 Postdraft Report 243 Report Distribution 243 Investigative Notes and Evidence 243 11. Making Presentations 245 Graphics, Charts, Visual Aids, Photos, and Videos 249 Investigator's Appearance and Voice 250 A Copy for the Prosecutor 251 Presentations to Supervisors 253 Indictments, Convictions, and Dollar Recoveries 256 12. Providing Testimony 263 Dealing with Opposing Counsel 265 Visual Aids in Court 269 Make Sure You Understand the Question 271 13. Closing the Case 275 Old Case Files 276 Evidence 277 Recommendations for Improvement 277 Suspensions, Debarment, and Improvement Plans 281 14. Personal and Professional Growth 283 Training 284 Networking 285 Physical Fitness 287 Morale 288 Insurance and Representation 290 Preparing for the Future 291 Teddy Roosevelt 292 Conclusion 293 Appendix Samples of Case Presentation Visual Aids 297 About the Author 305 Index 309
Preface xiii Acknowledgments xix 1. The Successful Investigator 1 The Basics 3 Investigators 3 If You Have the PIG, You Have It Made 4 Investigation 9 Success 10 2. Case Initiation 15 Jurisdiction, Venue, and Purview 17 Believable, Reliable, or Credible Source of Information 24 Dollar Loss 25 Seriousness/Harm 26 Caseload 27 Resources 28 Funding/Finances 30 Investigators' Desire 32 Investigative Priorities 32 Projected Remedy 35 Prosecutor's Prerogative 36 Media or Public Interest 38 Political Interests 44 3. Conducting Thorough Investigations 49 Questions to Answer 53 Seven Questions: Five Ws and Two Hs 54 Before, During, and After 54 4. Expanding Investigative Efforts 69 Comparisons 71 NCIC 73 INTERPOL 74 Resources 74 Seven Questions: Five Ws and Two Hs Plus "Else" 76 Currently, Previously, or in the Future 77 Thinking Like Others 79 Three Investigative Exploration Approaches 82 Follow the Same Blueprint 84 5. Fraud, Waste, Abuse, and Systemic Weaknesses 87 Fraud 88 Waste 88 Abuse 89 Systemic Weaknesses 89 Ten Simultanous Investigations 90 Suggestions for Improvement 104 6. Summary Reports 111 Types of Investigative Reports 112 Official Files and Working Files 113 Other Reports 114 Preparing to Write 115 Length of Reports 119 Attachments and Exhibits to Reports 119 Reports Should Stand Alone 121 Report Formats 121 Common Report-Writing Mistakes 123 7. The Investigator's Toolbox: Resources, Tools, and Techniques 131 Investigative Resources 132 Investigative Tools and Techniques 146 Search Warrants 156 Subpoenas 157 Interceptions and Tracking Devices 159 NCIC 159 Mail Covers 160 Trash Covers 160 Undercover Assignments 161 Photography and Video, and Audio Recordings 164 Laboratory Analysis 167 Informants 169 Polygraphs and Deception Detectors 170 Analysis and Audits 170 Other Case Files and Police Reports 170 Ask 173 8. Interviewing 177 Interviews and Interrogation 178 Rapport 179 Listen and Then Talk 181 Note Taking 182 Corroboration 184 Word Choice 185 Planning 186 Body Language 188 Props 189 Finish the Job 193 Empathy 194 Statement Analysis 194 Think Plural 199 Interview Notes 200 Interview Room Sketches and Photographs 200 9. Case Planning 205 Plans Change 211 Murphy's Law 213 Private Investigations 214 Administrative Responsibilities 215 Case Files 216 Electronic Case Folder 216 Working File 217 Official File 217 Investigative Plan 218 Summary 220 Juggling a Caseload and Time Management 221 10. Large-Scale Investigations 227 Communication 231 Planning 233 Interview Log 233 Re: Strategy 238 Final Summary Report 241 Attachments and Exhibits 241 Postdraft Report 243 Report Distribution 243 Investigative Notes and Evidence 243 11. Making Presentations 245 Graphics, Charts, Visual Aids, Photos, and Videos 249 Investigator's Appearance and Voice 250 A Copy for the Prosecutor 251 Presentations to Supervisors 253 Indictments, Convictions, and Dollar Recoveries 256 12. Providing Testimony 263 Dealing with Opposing Counsel 265 Visual Aids in Court 269 Make Sure You Understand the Question 271 13. Closing the Case 275 Old Case Files 276 Evidence 277 Recommendations for Improvement 277 Suspensions, Debarment, and Improvement Plans 281 14. Personal and Professional Growth 283 Training 284 Networking 285 Physical Fitness 287 Morale 288 Insurance and Representation 290 Preparing for the Future 291 Teddy Roosevelt 292 Conclusion 293 Appendix Samples of Case Presentation Visual Aids 297 About the Author 305 Index 309
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