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  • Broschiertes Buch

This EASY to understand book is ideal for all (Employees & Employers) and other people who are new to ISO 10002, (International Standard) who want to get more out of an established Quality Management System (QMS) and customer satisfaction. Particularly for employees who just need a basic understanding of what ISO 10002 is and how it applies to them. This Book was written so that anyone at any level of the organization can get to the heart of the standard's requirements and how they apply to the organization quickly and simply.

Produktbeschreibung
This EASY to understand book is ideal for all (Employees & Employers) and other people who are new to ISO 10002, (International Standard) who want to get more out of an established Quality Management System (QMS) and customer satisfaction. Particularly for employees who just need a basic understanding of what ISO 10002 is and how it applies to them. This Book was written so that anyone at any level of the organization can get to the heart of the standard's requirements and how they apply to the organization quickly and simply.
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Autorenporträt
Professional Environment, Quality and Food Technologist with a master's degree in Science and a PhD in Environmental & Quality Sciences; International Certification and Lead Auditor in ISO 13485, HACCP, ISO 22000, ISO 9001, ISO 14000, ISO 45001. Participated in more than 110 audits in more than 25 countries. Responsible for planning, developing, initiating, coordinating, implementing, and maintaining the most effective management systems procedures for optimum production, food quality, environmental assurance, and monitoring and measurement in more than 11 countries. One of the first people to suggest to ISO the use of mobile phones as management system tools for recognized innovative behavior.