ISO 9001 - Tricker, Ray
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A clear and comprehensive guide to quickly setting up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. This new edition covers all the major changes to the ISO standard for 2015 and…mehr

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Produktbeschreibung
A clear and comprehensive guide to quickly setting up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. This new edition covers all the major changes to the ISO standard for 2015 and how the changes will affect your work with the standard, along with direct, accessible and straightforward guidance that is proven to work.
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Autorenporträt
Ray Tricker (MSc, IEng, CQP-FCQI, FIET, FCMI, FIRSE) is currently working as the Senior Management Consultant for Herne European Consultancy Ltd - a company specialising in offering organisations access to a range of highly skilled and specialist consultants to help these companies enhance their business performance.
Rezensionen
'Ray's easy to read book ISO 9001:2015 Audit Procedures is a must have for small businesses wishing to complete management reviews and quality audits. This step by step guide includes forms, questionnaires and author's hints that are invaluable.' - D.M. Belair, CAO, Kawartha Controls

'An invaluable resource I highly recommend. Easy to read, to the point explanations, detailed checklists and diagrams, this is the one book you need if you would like to understand ISO 9001:2015 audit procedures. Ray explains the ISO terminology, definitions and processes, and provides checklist questions that an auditor would be looking to answer. I would also recommend this book alongside Ray's - ISO 9001:2015 in Brief, as combined they give you all you need to know about the QM System and associated audit and certification processes.' - Jonathan Parkinson - Plantastic DWC LLC. Dubai

'Ray's easy to read book ISO 9001:2015 Audit Procedures is a must have for small businesses wishing to complete management reviews and quality audits. This step by step guide includes forms, questionnaires and author's hints that are invaluable.' - D.M. Belair, CAO, Kawartha Controls

'An invaluable resource I highly recommend. Easy to read, to the point explanations, detailed checklists and diagrams, this is the one book you need if you would like to understand ISO 9001:2015 audit procedures. Ray explains the ISO terminology, definitions and processes, and provides checklist questions that an auditor would be looking to answer. I would also recommend this book alongside Ray's - ISO 9001:2015 in Brief, as combined they give you all you need to know about the QM System and associated audit and certification processes.' - Jonathan Parkinson - Plantastic DWC LLC. Dubai