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A constant concern of academics and practitioners have been helping small and medium enterprises (SMEs) to achieve the same benefits of information technology (IT) than large companies. Many instruments and techniques have been proposed for this, but they have limited application in SMEs. This thesis aims to develop a methodology to help improve the use of IT in SMEs. The methodology was called IT-QSM (Information Technology - Quick Scan Methodology). IT-QSM was developed using action-research and case study.

Produktbeschreibung
A constant concern of academics and practitioners have been helping small and medium enterprises (SMEs) to achieve the same benefits of information technology (IT) than large companies. Many instruments and techniques have been proposed for this, but they have limited application in SMEs. This thesis aims to develop a methodology to help improve the use of IT in SMEs. The methodology was called IT-QSM (Information Technology - Quick Scan Methodology). IT-QSM was developed using action-research and case study.
Autorenporträt
Alejandro Cataldo holds a PhD and is professor of strategy and IT at University of Talca, Chile. His main research interest is strategic IT alignment into SMEs. He has been visiting scholar at Babson College US and Waikato University NZ and is frequently invited as speaker in conferences. He also worked in Chilean private companies several years.