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All human relationships are complicated, but those at work, where we spend the majority of our time, are often especially so. Yet anger, fear, anxiety, empathy, and joy are expected to be kept in check if one wants to succeed. In It's Always Personal, Anne Kreamer takes an intelligent, holistic approach to the full spectrum of emotion--stepping back to consider what triggers our feelings on a psychological, sociological, and biological level; examining the different ways that men and women handle their emotions; encouraging self-reflection in the midst of conflict; and providing a blueprint…mehr

Produktbeschreibung
All human relationships are complicated, but those at work, where we spend the majority of our time, are often especially so. Yet anger, fear, anxiety, empathy, and joy are expected to be kept in check if one wants to succeed. In It's Always Personal, Anne Kreamer takes an intelligent, holistic approach to the full spectrum of emotion--stepping back to consider what triggers our feelings on a psychological, sociological, and biological level; examining the different ways that men and women handle their emotions; encouraging self-reflection in the midst of conflict; and providing a blueprint for how each of us can better navigate our own and others' emotions while at work.
An innovative study of gender, emotion, and power, It s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace.

How often have we heard It s nothing against you, it s not personal it s just business ? But in fact, at work it s never just business it s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It s Always Personal offers

a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver
Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations
vital facts that will help you understand and handle the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying
an exploration of how men and women deal with emotions differently

A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness. The Wall Street Journal

So what should be the rules and boundaries for showing how you feel while you work? That s a question asked and answered in Anne Kreamer s fascinating book . . . [a] look at an issue that rarely gets discussed. The Washington Post

Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the It s about time! button. Elle

[A] lively, well-researched exploration of emotions on the job. Oprah.com

Explores how to be true to your emotional flashpoints anger, fear, anxiety, empathy, happiness and crying without sabotaging your career. The New York Times Book Review
Autorenporträt
Anne Kreamer is the author of Going Gray: What I Learned about Beauty, Sex, Work, Motherhood, Authenticity and Everything Else that Really Matters, a former executive vice president and worldwide creative director of Nickelodeon, part of the founding team of SPY magazine, and a onetime columnist for both Fast Company and Martha Stewart Living. Her work has appeared in Time, Real Simple, Travel & Leisure, and More. She graduated from Harvard College and lives in Brooklyn with her husband, the writer Kurt Andersen.