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Written by pioneers in the development of Cognitive Systems Engineering (CSE), this book offers a unique presentation of how to study human work with complex technology. The authors use a top-down, functional approach and emphasize a proactive (coping) perspective on work that overcomes the limitations of the structural human information processing

Produktbeschreibung
Written by pioneers in the development of Cognitive Systems Engineering (CSE), this book offers a unique presentation of how to study human work with complex technology. The authors use a top-down, functional approach and emphasize a proactive (coping) perspective on work that overcomes the limitations of the structural human information processing
Autorenporträt
Erik Hollnagel is presently Senior Professor of Patient Safety at the University of Jonkoping, Sweden