A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? In this edition, the author revises, enhances and expands his view of just culture, additionally tackling the key issue of how justice is created inside of organizations.
A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? In this edition, the author revises, enhances and expands his view of just culture, additionally tackling the key issue of how justice is created inside of organizations.
Sidney Dekker is Professor of Humanities at Griffith University in Brisbane, Australia. Educated as a psychologist in the Netherlands, he gained his Ph.D. in Cognitive Systems Engineering from The Ohio State University, USA. He has lived and worked in Sweden, England, Singapore, New Zealand, and the Netherlands. The author of several best-selling books on system failure and human error, Sidney has been flying the Boeing 737NG part-time as an airline pilot.
Inhaltsangabe
Contents: Preface Prologue: a nurse's error became a crime What is the right thing to do? 'You have nothing to fear if you've done nothing wrong' Between culpable and blameless Are all mistakes equal? Report, disclose, protect, learn A just culture in your organization The criminalization of human error Is criminalization bad for safety? Without prosecutors there would be no crime Three questions for your just culture Why do we blame? Epilogue Index.
Contents: Preface Prologue: a nurse's error became a crime What is the right thing to do? 'You have nothing to fear if you've done nothing wrong' Between culpable and blameless Are all mistakes equal? Report, disclose, protect, learn A just culture in your organization The criminalization of human error Is criminalization bad for safety? Without prosecutors there would be no crime Three questions for your just culture Why do we blame? Epilogue Index.
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