Andere Kunden interessierten sich auch für
![Export Procedures in Developing Countries:Garments Sector Perspective]( "Export Procedures in Developing Countries:Garments Sector Perspective")
Export Procedures in Developing Countries:Garments Sector Perspective32,99 €![Adjusting the Bankruptcy Models by Analyzing the New Financial Ratio]( "Adjusting the Bankruptcy Models by Analyzing the New Financial Ratio")
Adjusting the Bankruptcy Models by Analyzing the New Financial Ratio46,99 €![Managing HRD Legal Procedures]( "Managing HRD Legal Procedures")
Managing HRD Legal Procedures36,99 €![The AMA Handbook of Business Documents]( "The AMA Handbook of Business Documents")
The AMA Handbook of Business Documents21,99 €![Financial and Procurement Policies and Procedures]( "Financial and Procurement Policies and Procedures")
Financial and Procurement Policies and Procedures26,99 €![Procedures Manual]( "Procedures Manual")
Procedures Manual39,99 €![Accounting: Systems and Procedures]( "Accounting: Systems and Procedures")
Accounting: Systems and Procedures77,99 €
Fast changing market environments and clients with the need for knowledge-intense consulting services require the implementation of resources that support knowledge management and sustainable client relationship building in the most optimal way. Appropriately designed and clearly communicated Customer Relationship Management strategies enable firms to capture untapped potential within their existing client commitments, to help acquire new orders, and to implement and market solutions in the most effective way. This work evaluates for a small Nordic consultancy the areas of improvement related to its Customer Relationship Management strategy, and suggests improvements in this strategy, which affect the firm's ambitious business plan and support growth. A model is introduced, which suggests measures and interrelations between parties that have direct influence on the customer lifecycle management, and thereby on tangible and intangible benefits that can be created through a more customer-oriented management of processes.