Ralph H. Kilmann

Broschiertes Buch

Kilmann Organizational Conflict Instrument

(KOCI)

Beschreibung

How well do your needs and interests fit with your organization's goals and procedures? Asked a bit differently, are you in alignment with your organization or...do you often find yourself at odds-in conflict-with what your organization expects from you? The Kilmann Organizational Conflict Instrument (KOCI) reveals the "systems conflicts" that exist between you and your organization, which include both the formal and informal systems, as well as the processes and procedures that take place within those systems. And just how these individual/organizational differences are resolved not only determines your performance and satisfaction, but also determines the survival and success of your organization. In PART 1 of the instrument, you are first asked to indicate how often you experience the negative effects from a variety of systems conflicts in your organization. In PART 2 of the instrument, you're asked to indicate the relative frequency that you use different conflict-handling modes to address those systems conflicts. Taking the Kilmanns Organizational Conflict Instrument and then scoring your results (including the aggregate results for your work group and/or your entire organization) will illuminate the most debilitating "system conflicts" between you and your organization. And once these conflicts have been identified, you (and your organization) will then be able to consider the most effective ways to resolve such self-defeating conflicts for the benefit of all internal and external stakeholders-by effectively implementing Kilmann's eight track program for quantum transformation.

Autor

Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created as well as produced all of KD's online courses and assessment tools on conflict management, change management, expanding consciousness, and quantum transformation. Ralph's online products are used by such high-profile organizations as Amazon, Bank of America, DuPont, Exxon Mobil, FedEx, GE, Google, Harvard University, JP Morgan Chase, Microsoft, NASA, Siemens, Twitter, the U.S. Army, and the World Health Organization. Ralph earned both his B.S. in graphic arts management and M.S. in industrial administration from Carnegie Mellon University in 1970, and a Ph.D. degree in the behavioral sciences in management and social systems design from the University of California, Los Angeles, in 1972. After Ralph left UCLA, he immediately began his professional career as an Assistant Professor at the Katz School of Business, University of Pittsburgh. In 1991, the faculty awarded him the George H. Love Professorship of Organization and Management, which he held until 2002, when he moved to the West Coast, which eventually led to the creation of Kilmann Diagnostics. Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, IBM, Ford, General Electric, Lockheed, Olivetti, Philips, TRW, and Xerox. He has also consulted for numerous health-care, financial, and government organizations, including the U.S. Bureau of the Census and the Office of the U.S. President. Ralph has published more than twenty books and one hundred articles on such subjects as conflict management, organizational design, problem management, change management, and quantum organizations. Ralph is also the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap® Survey, and the Kilmann Organizational Conflict Instrument (KOCI). Since 1985, Ralph's professional biography has been profiled in Who's Who in the World. And then, in 2017, Marquis Who's Who distinguished him as a "Lifetime Achiever" and featured his profile in Sciences.

Produktdetails

• Verlag: Kilmann Diagnostics
• Seitenzahl: 50
• Erscheinungstermin: 12. März 2020
• Englisch
• Abmessung: 280mm x 216mm x 4mm
• Gewicht: 154g
• ISBN-13: 9780989571319
• ISBN-10: 0989571319
• Artikelnr.: 64521702