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The acquisition and management of information is central to the operation and marketing of many organizations. In this book, an international and interdisciplinary team of leading scholars examines the attributes of knowledge acquisition and diffusion within and across service-providing organizations, using a variety of case examples.

Produktbeschreibung
The acquisition and management of information is central to the operation and marketing of many organizations. In this book, an international and interdisciplinary team of leading scholars examines the attributes of knowledge acquisition and diffusion within and across service-providing organizations, using a variety of case examples.
Autorenporträt
James W. Harrington is Professor at the University of Washington, USA. Peter W. Daniels is Professor of Geography and Dean of Physical Sciences and Engineering at the University of Birmingham, UK.