Knowledge Integration
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The ability to manage knowledge is relevant for millions of small and medium sized enterprises (SMEs) that operate in high-tech environments. They strongly depend on external knowledge about customers, technologies, and competitors because, as opposed to large companies, they have limited internal knowledge resources and little power to control their business environments. Present KM literature, however, mainly focuses on large companies and therefore does not explain, how SMEs, for example, can successfully apply groupware, data mining, semantic networks, and knowledge maps. This book…mehr

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Produktbeschreibung
The ability to manage knowledge is relevant for millions of small and medium sized enterprises (SMEs) that operate in high-tech environments. They strongly depend on external knowledge about customers, technologies, and competitors because, as opposed to large companies, they have limited internal knowledge resources and little power to control their business environments. Present KM literature, however, mainly focuses on large companies and therefore does not explain, how SMEs, for example, can successfully apply groupware, data mining, semantic networks, and knowledge maps. This book addresses this problem by introducing the concept of knowledge integration (KI) that places emphasis on the identification, acquisition and use of external knowledge. Drawing from this theoretical basis, the book presents concepts and instruments specifically designed for SMEs, as well as examples of their implementation and use in practice.
Autorenporträt
Prof. Dr. Hans-Horst Schröder, Lehrstuhl für Betriebswirtschaftslehre mit Schwerpunkt Technologie- und Innovationsmanagement, RWTH Aachen

Dr. Antonie Jetter promovierte bei Prof. Dr. Hans-Horst Schröder am Institut für Technologie und Innovationsmanagement der RWTH Aachen. Sie ist als Assistant Professor am Engineering and Technology Management Department der Portland State University tätig.