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The growing awareness of the crucial role that knowledge can play in gaining competitive advantage has lead businesses to confront how to build competitive business strategy around a firms intellectual resources and capabilities, and how to define and guide the processes and infrastructure for managing organizational knowledge.

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The growing awareness of the crucial role that knowledge can play in gaining competitive advantage has lead businesses to confront how to build competitive business strategy around a firms intellectual resources and capabilities, and how to define and guide the processes and infrastructure for managing organizational knowledge.
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