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This book presents practical guidance in a highly accessible format on how to improve the way knowledge is used in organizations to solve common organizational problems. It is intended to be a handy guide for whenever knowledge and learning are seen as a factor affecting organisational performance.
The book provides organizations with tools to assist them in making connections between different areas of knowledge inside and outside the enterprise to keep ideas fresh and vital. It addresses practical ways to overcome the inevitable contradictions that arise when people work across interfaces in messy business contexts.
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Produktbeschreibung
This book presents practical guidance in a highly accessible format on how to improve the way knowledge is used in organizations to solve common organizational problems. It is intended to be a handy guide for whenever knowledge and learning are seen as a factor affecting organisational performance.

The book provides organizations with tools to assist them in making connections between different areas of knowledge inside and outside the enterprise to keep ideas fresh and vital. It addresses practical ways to overcome the inevitable contradictions that arise when people work across interfaces in messy business contexts.
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Autorenporträt
Christine van Winkelen has worked with the Henley KM Forum since its inception in 2000 and was the Director for five years until February 2009. Having led, or otherwise been involved in, a high proportion of the research projects completed by the Forum over the last decade, she is in a unique position to write this book. Previous experience includes fifteen years in various roles in high technology organizations (including research, human resource management and product management). Jane McKenzie has worked with the Henley KM Forum since its inception in 2000 and took over from Christine van Winkelen as Director of the Forum in 2009. Like Christine she has led or been involved in many of the research projects completed since 2000, and they have co-authored many papers together, as well as a book in 2004. She developed broad experience in a variety of financial, marketing and operations management roles during her 15 years in industry in both large organizations and SMEs, and working for a while as a consultant convinced her of the value of "joining up the dots" in organizations. The Henley Knowledge Management Forum is one of the Centres of Excellence at Henley Business School in the UK, a school well-known for executive development. Established in 2000, the Knowledge Management Forum brings together business practitioners, industry thought-leaders, experts and academics to help organizations tackle the new challenges presented by the knowledge economy. Members are large multi-national organizations in all sectors, as well as UK public and third sector bodies. http://www.henley.reading.ac.uk/kmforum