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Assertiveness is a powerful resource for developing more positive and harmonious relationships with others, for it allows us to express what we feel, think and need, without assaulting others or being assaulted ourselves. This book is an essential treatise on communication and human relations within which the reader will find a great number of examples and real-life situations that will seem very familiar, as well as many ideas and solutions that he will be able to apply to both his personal and professional life. "La asertividad es un poderoso recurso para relaciones mas positivas y…mehr

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Assertiveness is a powerful resource for developing more positive and harmonious relationships with others, for it allows us to express what we feel, think and need, without assaulting others or being assaulted ourselves. This book is an essential treatise on communication and human relations within which the reader will find a great number of examples and real-life situations that will seem very familiar, as well as many ideas and solutions that he will be able to apply to both his personal and professional life. "La asertividad es un poderoso recurso para relaciones mas positivas y armoniosas con los demas, pues nos permite expresar lo que sentimos, pensamos y necesitamos sin agredir ni ser agredidos. Este libro es un tratado esencial sobre comunicacion y relaciones humanas en el cual el lector encontrara gran cantidad de ejemplos y situaciones cotidianas que le sonaran conocidas, al igual que muchas ideas y soluciones que podra aplicar en su vida personal y laboral. "