L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.
L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Foreword Author's Note I. How You Can Become an Effective Leader II. Being the Leader Doesn't Make You One III. Doing It Yourself - Or with the Group's Help IV. Skills That Help Group Members Solve Their Problems V. Making Everyday Use of Your Listening Skills VI. How to Get Your Own Needs Satisfied VII. How to Make Your Management Team EffectiveVIII. Conflicts: Who Shall Win, Who Shall Lose? IX. The No-Lose Method: Turning Conflict into Cooperation X. Organizational Applications of the No-Lose Method XI. The Periodic Planning Conference: A New Approach to Performance Evaluation XII. Some Deeper Issues for Leaders A Personal Postscript Contact Us Acknowledgments Technical Appendix Index About the Author
Foreword Author's Note I. How You Can Become an Effective Leader II. Being the Leader Doesn't Make You One III. Doing It Yourself - Or with the Group's Help IV. Skills That Help Group Members Solve Their Problems V. Making Everyday Use of Your Listening Skills VI. How to Get Your Own Needs Satisfied VII. How to Make Your Management Team EffectiveVIII. Conflicts: Who Shall Win, Who Shall Lose? IX. The No-Lose Method: Turning Conflict into Cooperation X. Organizational Applications of the No-Lose Method XI. The Periodic Planning Conference: A New Approach to Performance Evaluation XII. Some Deeper Issues for Leaders A Personal Postscript Contact Us Acknowledgments Technical Appendix Index About the Author
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