James C Fisher, Kathleen M Cole

Leadership and Management of Volunteer Programs

A Guide for Volunteer Administrators

• Gebundenes Buch

Produktbeschreibung

Leadership and Management of Volunteer Programs describes the knowledge, skills, and abilities required of professional managers to effectively involve volunteers in the work of organizations. Based on the Association for Volunteer Administration Certification Competencies, each chapter offers insight into a particular functional area within volunteer administration. Drawing from the best in modern management literature and using copious case studies from professional practice, Fisher and Cole provide thorough guidance on how to perform key tasks such as staffing, recruitment, motivation, program evaluation, and the management of relationships between paid and volunteer staff.

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Produktdetails

• Verlag: Wiley
• Seitenzahl: 232
• Erscheinungstermin: 17. Mai 1993
• Englisch
• Abmessung: 235mm x 157mm x 18mm
• Gewicht: 535g
• ISBN-13: 9781555425319
• ISBN-10: 1555425313
• Artikelnr.: 22073876

Autorenporträt

James C. Fisher is associate professor of adult and continuing education at the University of Wisconsin-Milwaukee. Kathleen M. Cole is the author of Leadership and Management of Volunteer Programs: A Guide for Volunteer Administrators, published by Wiley.

Inhaltsangabe

Preface.
The Authors.
VOLUNTEERS IN THE ORGANIZATION.
The Volunteer Administrator as Leader and Manager.
Developing the Role of Volunteers in the Organization.
Building a Volunteer Staff: A Systematic Approach.
Establishing an Organizational Climate That Enhances Motivation,
Recognition, and Retention.
WORKING EFFECTIVELY WITH VOLUNTEES.
Recruiting Volunteers: A Marketing Approach.
Training and Development for Volunteers: Keys to Effectiveness.
Supervising Volunteers to Strengthen Performance and Retention.
Evaluating Volunteer Efforts.
Professionalism in Volunteer Administration.