What will it take to bring your organisation successfully into the twenty-first century? The world's foremost expert on business leadership distills twenty-five years of experience and wisdom based on lessons he has learned from scores of organisations and businesses to write this visionary guide. The result is a very personal book that is at once inspiring, clear-headed, and filled with important implications for the future. The pressures on organisations to change will only increase over the next decades. Yet the methods managers have used in the attempt to transform their companies into stronger competitors - total quality management, reeengineering, right sizing, restructing, cultural change and turnarounds - routinely fall short, says Kotter, because they fail to alter behaviour. Emphasising again and again, the critical need for leadership to make change happen, Leading Change provides the vicarious experience and positive role models for leaders to emulate. The book identifies an eight-step process that every company must go through to achieve its goal, and shows where and how people - good people - often derail.
Table of contents:
Part I The Change Problem and Its Solution1 Transforming Organizations: Why Firms Fail2 Successful Change and the Force that Drives ItPart II The Eight-Stage Process3 Establishing a Sense of Urgency4 Creating the Guiding Coalition5 Developing a Vision and Strategy6 Communicating the Change Vision7 Empowering Employees for Broad-Based Action8 Generating Short-Term Wins9 Consolidating Gains and Producing More Change10 Anchoring New Approaches in the CulturePart III Implications for the Twenty-first Century11 The Organization of the Future12 Leadership and the Lifelong Learning
Table of contents:
Part I The Change Problem and Its Solution1 Transforming Organizations: Why Firms Fail2 Successful Change and the Force that Drives ItPart II The Eight-Stage Process3 Establishing a Sense of Urgency4 Creating the Guiding Coalition5 Developing a Vision and Strategy6 Communicating the Change Vision7 Empowering Employees for Broad-Based Action8 Generating Short-Term Wins9 Consolidating Gains and Producing More Change10 Anchoring New Approaches in the CulturePart III Implications for the Twenty-first Century11 The Organization of the Future12 Leadership and the Lifelong Learning