Healthcare IT is a complex and rapidly evolving field. Success in this arena requires the ability to create a vision, set a strategy, foster collaboration, develop a plan and execute flawlessly every day. This book provides a clear, concise roadmap for professionals who currently manage, direct or oversee healthcare IT. Through case studies and examples, the author includes highly relevant topics such as delivering and communicating HIT values, managing information security, and connectivity challenges, as well as organizational strategy, alignment and vision of HIT, risk management,…mehr
Healthcare IT is a complex and rapidly evolving field. Success in this arena requires the ability to create a vision, set a strategy, foster collaboration, develop a plan and execute flawlessly every day. This book provides a clear, concise roadmap for professionals who currently manage, direct or oversee healthcare IT. Through case studies and examples, the author includes highly relevant topics such as delivering and communicating HIT values, managing information security, and connectivity challenges, as well as organizational strategy, alignment and vision of HIT, risk management, performance management and process improvement using Lean methodologies.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Susan Snedaker, MBA, CISM, CPHIMS, CHICIO is an experienced healthcare IT leader. She is currently the Director of Infrastructure and Operations as well as the Information Security Officer at a large community hospital in southern Arizona. Ms. Snedaker brings her IT and business background to healthcare IT and she has achieved strong business, technology and financial results. Ms. Snedaker has written books on disaster recover, information security and project management.
Inhaltsangabe
1. Leading Healthcare IT OVERVIEW BACKGROUND THE CURRENT STATE OF U.S. HEALTHCARE New Skills for Healthcare Information Technology Leaders SUMMARY REFERENCES 2. Strategy Alignment and Vision OVERVIEW ORGANIZATIONAL STRATEGY HEALTHCARE INFORMATION TECHNOLOGY VISION DEVELOP YOUR IT STRATEGY HEALTHCARE INFORMATION TECHNOLOGY STRATEGY DEPLOYMENT REFERENCES 3. IT Governance OVERVIEW IT GOVERNANCE DEFINED COMMON IT GOVERNANCE ELEMENTS IT GOVERNANCE FRAMEWORK NOT ALL IDEAS ARE WORTH PURSUING IT GOVERNANCE VALUE AND IMPACT SUCCESS FACTORS FINAL THOUGHTS ON IT GOVERNANCE SUMMARY REFERENCES 4. Defining and Delivering IT Value Overview IT VALUE DEFINED IT VALUE CREATION TIER 1 - STANDARDIZE AND OPTIMIZE OPERATIONS TIER 2 - COLLABORATION TIER 3 - TRANSFORM AND INNOVATE MAKING ROOM FOR INNOVATION ENABLING INNOVATION SUMMARY REFERENCES 5. Marketing Healthcare Information Technology OVERVIEW FIRST KNOW YOUR CUSTOMERS CUSTOMER SEGMENTATION BRANDING RELATIONSHIP BUILDING PROJECT MARKETING DEPARTMENTAL MARKETING PUBLIC RELATIONS PLAN TO SUCCEED SUMMARY REFERENCES 6. Inform Involve and Influence OVERVIEW HONESTY AND TRUSTWORTHINESS INFORM INVOLVE AND INFLUENCE EMOTIONATL INTELLIGENCE RELATIONSHIP BUILDING ONE FINAL NOTE: CLINICAL COMMUNICATION SUMMARY REFERENCES 7. IT Risk Management OVERVIEW RISK AND MITIGATION ELEMENTS OF RISK MANAGEMENT RISK ATTRIBUTES STRATEGIC RISKS IT OPERATIONAL RISKS PEOPLE PROCESS TECHNOLOGY FINANCIAL RISK VENDOR RISK CONTRACT RISK INFORMATION SECURITY RISK SUMMARY REFERENCES 8. Managing Directing and Leading OVERVIEW MANAGING DIRECTING LEADING SUMMARY REFERENCES ? 9. Lean IT and Process Improvement OVERVIEW LEAN BASICS ITIL AND ITSM BASICS LEAN AND ITIL INTERSECT LEAN MANAGEMENT SYSTEM LEAN TOOLS NEXT STEPS SUMMARY REFERENCES 10. Fast Forward OVERVIEW OPTIMIZE ENGAGE ANALYZE INNOVATE TRANSFORM SUMMARY REFERENCES.
1. Leading Healthcare IT OVERVIEW BACKGROUND THE CURRENT STATE OF U.S. HEALTHCARE New Skills for Healthcare Information Technology Leaders SUMMARY REFERENCES 2. Strategy Alignment and Vision OVERVIEW ORGANIZATIONAL STRATEGY HEALTHCARE INFORMATION TECHNOLOGY VISION DEVELOP YOUR IT STRATEGY HEALTHCARE INFORMATION TECHNOLOGY STRATEGY DEPLOYMENT REFERENCES 3. IT Governance OVERVIEW IT GOVERNANCE DEFINED COMMON IT GOVERNANCE ELEMENTS IT GOVERNANCE FRAMEWORK NOT ALL IDEAS ARE WORTH PURSUING IT GOVERNANCE VALUE AND IMPACT SUCCESS FACTORS FINAL THOUGHTS ON IT GOVERNANCE SUMMARY REFERENCES 4. Defining and Delivering IT Value Overview IT VALUE DEFINED IT VALUE CREATION TIER 1 - STANDARDIZE AND OPTIMIZE OPERATIONS TIER 2 - COLLABORATION TIER 3 - TRANSFORM AND INNOVATE MAKING ROOM FOR INNOVATION ENABLING INNOVATION SUMMARY REFERENCES 5. Marketing Healthcare Information Technology OVERVIEW FIRST KNOW YOUR CUSTOMERS CUSTOMER SEGMENTATION BRANDING RELATIONSHIP BUILDING PROJECT MARKETING DEPARTMENTAL MARKETING PUBLIC RELATIONS PLAN TO SUCCEED SUMMARY REFERENCES 6. Inform Involve and Influence OVERVIEW HONESTY AND TRUSTWORTHINESS INFORM INVOLVE AND INFLUENCE EMOTIONATL INTELLIGENCE RELATIONSHIP BUILDING ONE FINAL NOTE: CLINICAL COMMUNICATION SUMMARY REFERENCES 7. IT Risk Management OVERVIEW RISK AND MITIGATION ELEMENTS OF RISK MANAGEMENT RISK ATTRIBUTES STRATEGIC RISKS IT OPERATIONAL RISKS PEOPLE PROCESS TECHNOLOGY FINANCIAL RISK VENDOR RISK CONTRACT RISK INFORMATION SECURITY RISK SUMMARY REFERENCES 8. Managing Directing and Leading OVERVIEW MANAGING DIRECTING LEADING SUMMARY REFERENCES ? 9. Lean IT and Process Improvement OVERVIEW LEAN BASICS ITIL AND ITSM BASICS LEAN AND ITIL INTERSECT LEAN MANAGEMENT SYSTEM LEAN TOOLS NEXT STEPS SUMMARY REFERENCES 10. Fast Forward OVERVIEW OPTIMIZE ENGAGE ANALYZE INNOVATE TRANSFORM SUMMARY REFERENCES.
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