ERIC G. FLAMHOLTZ, PH.D., is Professor Emeritus at UCLA's Anderson School of Management. He leads Executive Education programs globally for companies and universities, and coaches' senior leaders. He is also President of Management Systems Consulting Corporation, which he founded in 1978. He is engaged in a long-term program of empirical research on the determinants of organizational success and failure, and has developed validated, proven tools to help businesses including Starbucks, Kusto Group (Singapore) and Techcombank (Vietnam) and many others build sustainably successful organizations®.
List of exhibits
Preface
Part I. An Integrative Framework for Leading Strategic and Organizational Change: 1. Understanding organizational change
2. A framework for planning strategic and organizational change
3. Leading change
Part II. Leading Strategic Change in Actual Organizations: 4. Leading strategic and organizational change at Countrywide Financial Corporation
5. Starbucks Coffee Company
6. Strategic marketing through HR interventions: a case study of Indian Oil Corporation
7. The evolution of Stan Tashman and Associates
8. Leading strategic and organizational change at IndyMac Bank
9. Leading strategic and organizational change at Infogix
10. Leading strategic and organizational change: the transformation of structure at Pardee Homes
11. Leading strategic and organizational change at Tata Steel: the role of culture
12. Leading strategic and organizational change at Westfield: transformation to a global enterprise
Part III. Leading Strategic Change: Lessons Learned from Practice: 13. Lessons and insights from case studies of change
Appendix A. References for further reading on leading change
Index.
