Leading With a Laugh: 101 Funny Stories with 300 Serious Insights and Lessons for Managers, Trainers, and Speakers - Newstrom, John; Ford, Robert C.
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In Leading with a Laugh: 101 Funny Stories with 300 Serious Lessons for Managers, Speakers, and Trainers, coauthors Dr. John W. Newstrom and Dr. Robert C. Ford reveal keys to successfully improving the art and craft of management based on using appropriate professional humor. This book offers playful stories and anecdotes as useful management tools to initiate a broad range of discussions on topics such as team building, productivity, motivation, personal integrity, and providing winning customer service. This text includes over 300 professional lessons and 300 management insights. The primary…mehr

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Produktbeschreibung
In Leading with a Laugh: 101 Funny Stories with 300 Serious Lessons for Managers, Speakers, and Trainers, coauthors Dr. John W. Newstrom and Dr. Robert C. Ford reveal keys to successfully improving the art and craft of management based on using appropriate professional humor. This book offers playful stories and anecdotes as useful management tools to initiate a broad range of discussions on topics such as team building, productivity, motivation, personal integrity, and providing winning customer service. This text includes over 300 professional lessons and 300 management insights. The primary contribution (value added) of this book is to encourage readers to use humor as a tool to stimulate self-reflection, insightful group discussions, and personal improvements at work.
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Autorenporträt
John W. Newstrom received his MBA and PhD from the University of Minnesota's Carlson School of Management. He is the coauthor of the popular series of Games Trainers Play books and fifteen other books on management, leadership, organizational behavior, and supervision. Dr. Newstrom is currently a Morse-Alumni Distinguished Teaching Professor Emeritus of Management at the University of Minnesota Duluth. Robert C. Ford holds a PhD from Arizona State University. He is the coauthor of several books including Managing the Guest in Hospitality Organizations and Achieving Service Excellence: Strategies for Healthcare and over 100 articles that focus on both the theory and practice of management, especially, hospitality management. Presently, he is a Professor of Management at the University of Central Florid