"Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage in today's volatile market." -Travis Jarrell Institute of Industrial Engineers Program Committee Chair "Lean Distribution is a comprehensive yet concise work with clear leanings. Kirk's experience across a range of industries brings a unique understanding of common opportunities and solutions available to optimize distribution processes. Lean techniques, typically effective in manufacturing processes, are applied in the downstream supply…mehr
"Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage in today's volatile market." -Travis Jarrell Institute of Industrial Engineers Program Committee Chair
"Lean Distribution is a comprehensive yet concise work with clear leanings. Kirk's experience across a range of industries brings a unique understanding of common opportunities and solutions available to optimize distribution processes. Lean techniques, typically effective in manufacturing processes, are applied in the downstream supply chain in a practical and productive manner that will offer something to any business distributing tangible goods." -F. Jeff Duncan Jr. VP, CIO, and Director of Technology Louisiana Pacific Corp.
"Lean Distribution has robustly captured the revolution occurring in today's increasingly competitive and global supply chain. Eliminating losses through lean manufacturing and lean distribution initiatives will become even more critical enablers to organizations developing cost-advantaged supply chains." -Rick McDonald Director of Manufacturing The Clorox CompanyHinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
KIRK D. ZYLSTRA is an independent consultant specializing in supply chain and manufacturing operations transformation. He teaches operations management and supply chain part-time at the University of Washington Business School in Seattle, Washington. He is a retired partner of a major international consulting firm, where he served major manufacturing, distribution, and retail companies during his more than twenty years with the firm. He has been a featured speaker at the Institute of Industrial Engineers (IIE) and other conferences on supply chain and Lean manufacturing. For more information about Zylstra and Lean transformation, visit www.profit-chain.com.
Inhaltsangabe
Preface xi Acknowledgments xv Chapter 1 Taking the Lean Approach 1 The Lean Change in Distribution 2 The RFID Change Dilemma 2 The Forecast Barrier 3 The Balancing Act 4 Business and Operational Plans 6 Forecast Accuracy 7 Another Approach 8 The Traffic Analogy 9 Improving Distribution Operations 13 Lean Paradigm Shifts 13 Book Approach and Contents 16 Lean Distribution Framework 17 Lean Distribution Transformation 22 Role of Information Technology 24 Applications for Lean Distribution 25 Summary 29 Chapter 2 Distribution Challenges 31 Customer Directions 31 Global Sourcing 33 Cost Reduction 33 Lean Streamlining 35 New Challenges? 36 Functional Silos 38 Summary 39 Chapter 3 Optimizing Distribution 41 Distribution Sports Franchise Analogy 42 Optimizing Distribution 43 Technology Infrastructure 48 Lowering Production/Sourcing Costs 55 Improving Inventory Management 56 Maximizing Asset Utilization 58 Technology Directions 63 Summary 65 Chapter 4 IT Transforms Distribution Processes 67 Distribution Business Processes 68 ERP Transformation 71 Summary 83 Chapter 5 Lean Operating Capabilities 85 The Lean Approach 86 Managing Uncertainty with Lean 92 Lean and DRP: Collaboration 98 Lean-Enabled Collaboration 104 Summary 109 Chapter 6 Customer Service Policy 111 Customer Service Policy 112 Segmentation 121 Service Strategies 125 Summary 127 Chapter 7 Buffer Strategy 129 Buffer Strategy 130 Determine Service Strategies 136 Service Distinctions 146 Summary 158 Chapter 8 Replenishment Cycles 161 The Pipeline Approach 162 Replenishment Time 165 Delivered Cost 170 Summary 183 Chapter 9 Pull Approach 185 Pull Trigger 187 Replenishment Orders 193 Inventory Targets 196 Buffer Management 198 Summary 204 Chapter 10 Conclusion 207 The Simplicity Challenge 208 Planning Transformation 209 Lean Distribution Benefits 211 Selling the Lean Distribution Vision 213 Implementing Lean Distribution 215 Index 219
