Ken Pilone has more than 30 years experience in Organization Development in Government, Retail, Automotive, Distribution, and Aerospace. He is currently the manager of Education and Development at Providence Health & Services -- a role that encompasses internal Lean consulting, including executive coaching, lean training, leadership development, and all functions typical of a lean promotion or PI/CI function. He spent nearly 20 years with Toyota as Lean consultant within company as well as with suppliers, vendors, partners and community groups. He a co-creator of the University of Toyota at the company HQ. He led the work to adapt the Toyota Production System to non-production environments (warehousing, supply chain, HQ administration depts., sales, product distribution, dealer operations, etc. In addition, he led the Center for Lean Thinking. Combining his Masters in Industrial Psychology and Organizational Development with his Toyota experience, Ken has developed specialties in Lean consulting in non-production environments, curriculum development and delivery, leadership and management development coaching, Toyota problem solving method training and public speaking.
