Lean Six SIGMA Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement - Taylor, Gerald
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Written for the average business professional, this book is an inexpensive path to greenbelt certification and a user-friendly guide to successfully implementing Lean Six SIGMA practices in nonmanufacturing organizations.

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Written for the average business professional, this book is an inexpensive path to greenbelt certification and a user-friendly guide to successfully implementing Lean Six SIGMA practices in nonmanufacturing organizations.