Ken Blanchard, Victoria Halsey, Kathy Cuff

Legendary Service: The Key Is to Care

• Gebundenes Buch

Produktbeschreibung

Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice.

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Produktdetails

• Verlag: McGraw-Hill Professional
• Seitenzahl: 176
• Erscheinungstermin: 15. April 2014
• Englisch
• Abmessung: 222mm x 149mm x 23mm
• Gewicht: 356g
• ISBN-13: 9780071819046
• ISBN-10: 0071819045
• Artikelnr.: 39374411

Autorenporträt

Ken Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies. He is the coauthor of more than forty books, including the classic The One Minute Manager (with Spencer Johnson), Leading at a Higher Level, Full Steam Ahead! (with Jesse Stoner) and The Secret (with Mark Miller).