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Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.

Produktbeschreibung
Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.
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Autorenporträt
Dennis Snow spent twenty-years working for the mouse at Walt Disney World. Starting his career at 20,000 Leagues Under the Sea, moving into managing various operating areas. He taught corporate philosophy and business practices at Disney University. Now a full-time speaker, trainer, consultant and author, Dennis helps organizations achieve goals in the areas of customer service, employee engagement, and leadership.