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Students will investigate the range of evaluative methods used in library and information science to assess institutional, system and service performance. Value issues and external validity issues will be highlighted during this review. Emphasis throughout the book will be on the impact of systems and services to end-users.

Produktbeschreibung
Students will investigate the range of evaluative methods used in library and information science to assess institutional, system and service performance. Value issues and external validity issues will be highlighted during this review. Emphasis throughout the book will be on the impact of systems and services to end-users.
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