Robert Bolton, Dorothy Grover Bolton
Listen Up or Lose Out
How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
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Robert Bolton, Dorothy Grover Bolton
Listen Up or Lose Out
How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
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Are you having trouble communicating? Maybe you should try talking less--and listening more.
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Are you having trouble communicating? Maybe you should try talking less--and listening more.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: AMACOM
- Seitenzahl: 290
- Erscheinungstermin: 22. Februar 2018
- Englisch
- Abmessung: 229mm x 152mm x 17mm
- Gewicht: 474g
- ISBN-13: 9780814432013
- ISBN-10: 0814432018
- Artikelnr.: 48134789
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- gpsr@libri.de
- Verlag: AMACOM
- Seitenzahl: 290
- Erscheinungstermin: 22. Februar 2018
- Englisch
- Abmessung: 229mm x 152mm x 17mm
- Gewicht: 474g
- ISBN-13: 9780814432013
- ISBN-10: 0814432018
- Artikelnr.: 48134789
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- gpsr@libri.de
Robert Bolton was educated in the sciences and developed a strong interest in traditional metaphysics, obtaining from Exeter University the degrees of M.Phil and Ph.D. He is the author of The Order of the Ages: The Hidden Laws of World History, The Logic of Spiritual Values, Self and Spirit, The One and the Many: A Defense of Theistic Religion, Foundations of Free Will, and Person, Soul, and Identity: Philosophy and the Real Self. All these books are written from the point of view of traditional wisdom, and not tradition for its own sake-for in a world where wisdom is disregarded in favor of power, this point of view keeps all of its relevance. Bolton also contributed regularly to the journal Sacred Web, in which unfolded epistolary exchanges with traditionalist author Charles Upton that may be found in the latter's book, Knowings in the Arts of Metaphysics, Cosmology, and the Spiritual Path. Bolton was a member of the Church of England until the 1960s, when, having observed how willingly that Church was accepting the changes demanded by modern secularism, he converted to the Catholic Church, and to the reality of sacred tradition, which gave him the confidence to write the kind of philosophy he believed the modern world sorely needed. Well-known author Stratford Caldecott credits his first steps toward conversion to Catholicism to Robert Bolton.
Introduction: What This Book Will Do for You xi
PART I: WHY IMPROVE YOUR LISTENING?
1. Quality Listening Enhances Work Relationships 3
2. Listening Well Is Good Business 15
3. A Good Listener Is a Rare Find 23
4. Quality Listening Strengthens Personal Relationships 31
PART II: DO'S AND DON'TS OF GREAT LISTENING
5. Trouble Spots in the Talking--Listening Process 43
6. Identifying Your Listening Missteps 53
7. Reducing Major Missteps 67
8. Skill-Based Listening 71
9. Whose Turn Is it? 77
10. Focus Your Attention 83
11. Be a Great Asker 95
12. Creating and Sequencing Productive Questions 101
PART III: REFLECTING CONTENT
13. Reflective Listening: Antidote to Miscommunication 115
14. Paraphrase What's Important 129
15. Listen Through the Pauses 141
PART IV: READING AND REFLECTING OTHER PEOPLE'S FEELINGS
16. Why Listen to People's Feelings? 151
17. "Read" People's Feelings 161
18. Reflect Feelings and Meanings 171
PART V: THINGS TO KEEP IN MIND
19. Wrap It Up with a Summary Reflection 185
20. Results-Focused Listening 193
21. The Listening Spirit 209
22. Make Great Listening Part of Your Everyday Life 219
Appendix 231
Endnotes 243
Index 261
PART I: WHY IMPROVE YOUR LISTENING?
1. Quality Listening Enhances Work Relationships 3
2. Listening Well Is Good Business 15
3. A Good Listener Is a Rare Find 23
4. Quality Listening Strengthens Personal Relationships 31
PART II: DO'S AND DON'TS OF GREAT LISTENING
5. Trouble Spots in the Talking--Listening Process 43
6. Identifying Your Listening Missteps 53
7. Reducing Major Missteps 67
8. Skill-Based Listening 71
9. Whose Turn Is it? 77
10. Focus Your Attention 83
11. Be a Great Asker 95
12. Creating and Sequencing Productive Questions 101
PART III: REFLECTING CONTENT
13. Reflective Listening: Antidote to Miscommunication 115
14. Paraphrase What's Important 129
15. Listen Through the Pauses 141
PART IV: READING AND REFLECTING OTHER PEOPLE'S FEELINGS
16. Why Listen to People's Feelings? 151
17. "Read" People's Feelings 161
18. Reflect Feelings and Meanings 171
PART V: THINGS TO KEEP IN MIND
19. Wrap It Up with a Summary Reflection 185
20. Results-Focused Listening 193
21. The Listening Spirit 209
22. Make Great Listening Part of Your Everyday Life 219
Appendix 231
Endnotes 243
Index 261
Introduction: What This Book Will Do for You xi
PART I: WHY IMPROVE YOUR LISTENING?
1. Quality Listening Enhances Work Relationships 3
2. Listening Well Is Good Business 15
3. A Good Listener Is a Rare Find 23
4. Quality Listening Strengthens Personal Relationships 31
PART II: DO'S AND DON'TS OF GREAT LISTENING
5. Trouble Spots in the Talking--Listening Process 43
6. Identifying Your Listening Missteps 53
7. Reducing Major Missteps 67
8. Skill-Based Listening 71
9. Whose Turn Is it? 77
10. Focus Your Attention 83
11. Be a Great Asker 95
12. Creating and Sequencing Productive Questions 101
PART III: REFLECTING CONTENT
13. Reflective Listening: Antidote to Miscommunication 115
14. Paraphrase What's Important 129
15. Listen Through the Pauses 141
PART IV: READING AND REFLECTING OTHER PEOPLE'S FEELINGS
16. Why Listen to People's Feelings? 151
17. "Read" People's Feelings 161
18. Reflect Feelings and Meanings 171
PART V: THINGS TO KEEP IN MIND
19. Wrap It Up with a Summary Reflection 185
20. Results-Focused Listening 193
21. The Listening Spirit 209
22. Make Great Listening Part of Your Everyday Life 219
Appendix 231
Endnotes 243
Index 261
PART I: WHY IMPROVE YOUR LISTENING?
1. Quality Listening Enhances Work Relationships 3
2. Listening Well Is Good Business 15
3. A Good Listener Is a Rare Find 23
4. Quality Listening Strengthens Personal Relationships 31
PART II: DO'S AND DON'TS OF GREAT LISTENING
5. Trouble Spots in the Talking--Listening Process 43
6. Identifying Your Listening Missteps 53
7. Reducing Major Missteps 67
8. Skill-Based Listening 71
9. Whose Turn Is it? 77
10. Focus Your Attention 83
11. Be a Great Asker 95
12. Creating and Sequencing Productive Questions 101
PART III: REFLECTING CONTENT
13. Reflective Listening: Antidote to Miscommunication 115
14. Paraphrase What's Important 129
15. Listen Through the Pauses 141
PART IV: READING AND REFLECTING OTHER PEOPLE'S FEELINGS
16. Why Listen to People's Feelings? 151
17. "Read" People's Feelings 161
18. Reflect Feelings and Meanings 171
PART V: THINGS TO KEEP IN MIND
19. Wrap It Up with a Summary Reflection 185
20. Results-Focused Listening 193
21. The Listening Spirit 209
22. Make Great Listening Part of Your Everyday Life 219
Appendix 231
Endnotes 243
Index 261