The Listen Up or Lose Out

The Listen Up or Lose Out

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

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Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. Bolton teaches you key communication skills by: breaking down listening into ...