Listening for What Matters: Avoiding Contextual Errors in Health Care - Weiner, Saul; Schwartz, Alan
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Miscommunication between patient and physicians is a common problem, resulting in costly and harmful outcomes. Patients are increasingly misdiagnosed as their physicians focus on identifying symptoms rather than the unique manifestation of those symptoms in the individual. Listening for What Matters: Avoiding Contextual Errors in Health Care covers ten years of research based on hundreds of recorded doctor visits, which revealed a widespread disregard of patients' individual context during diagnosis.

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Produktbeschreibung
Miscommunication between patient and physicians is a common problem, resulting in costly and harmful outcomes. Patients are increasingly misdiagnosed as their physicians focus on identifying symptoms rather than the unique manifestation of those symptoms in the individual. Listening for What Matters: Avoiding Contextual Errors in Health Care covers ten years of research based on hundreds of recorded doctor visits, which revealed a widespread disregard of patients' individual context during diagnosis.
Autorenporträt
Saul Weiner, MD, and Alan Schwartz, PhD, at Jesse Brown VA Medical Center and the University of Illinois at Chicago College of Medicine, have spent the last ten years studying how well physicians personalize care to their patients. Their work involving undercover actors and audio recording by real patients carrying concealed audio recorders has been published in Annals of Internal Medicine, JAMA - The Journal of the American Medical Association, BMJ Quality & Safety, The Joint Commission Journal of Quality and Patient Safety, and Medical Decision Making. They are also the founders and principals of the Institute for Practice and Provider Performance Improvement, Inc., which brings these techniques from research into practice.