Weiner, MD, Saul J. (Staff Physician, Deputy Director, and Professor, Schwartz, PhD, Alan (The Michael Reese Endowed Professor of Medical

Listening for What Matters

Avoiding Contextual Errors in Health Care

• Broschiertes Buch

Produktbeschreibung

The second edition of Listening for What Matters brings new and exciting insight for physicians and other healthcare professionals to provide better, contextualized patient care. New material includes studies testing clinical decision support tools in the electronic medical record, medical student and resident trainee educational interventions, and an investigation of the results of an audio-recording based quality improvement program within the Department of Veterans Affairs.

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Produktdetails

• Verlag: Oxford University Press Inc
• 2 Revised edition
• Seitenzahl: 192
• Erscheinungstermin: 11. August 2023
• Englisch
• Abmessung: 235mm x 158mm x 11mm
• Gewicht: 290g
• ISBN-13: 9780197588109
• ISBN-10: 0197588107
• Artikelnr.: 67863413

Autorenporträt

Saul J. Weiner, MD, at Jesse Brown VA Medical Center and the University of Illinois at Chicago College of Medicine (UIC COM), and Alan Schwartz, PhD, UIC COM , have spent the last twenty years studying how well physicians adapt care to patient life context. Their work, involving undercover actors and real patients carrying concealed audio recorders, has been published in Annals of Internal Medicine, JAMA - The Journal of the American Medical Association, BMJ Quality & Safety, The Joint Commission Journal of Quality and Patient Safety, Medical Decision Making, and many other publications. They are also the founders and principals of the Institute for Practice and Provider Performance Improvement (I3PI), a public benefit corporation that brings these techniques from research into practice.

Inhaltsangabe

Foreword to Second Edition by Carolyn Clancy, MD, MACP
Foreword to First Edition by Kenneth Shine, MD
Introduction
Part I: The Problem
1. Observing the Problem
2. Measuring the Problem
3. The Problem is Everywhere
4. What We Hear that Physicians Don't
Part II: Solutions
5. High Versus Low Performers
6. Better Teaching, Better Doctors
7. Is Lasting Change Possible?
8. What We Can't Measure that Matters
9. Bringing Context Back into Care
Acknowledgments
Notes
About the Authors
Bibliography