Listening without Agenda - McMasters, Andrew
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There are nine million courses in the world talking about how to be a better speaker. Lots of people will teach you how to say stuff, but no one ever teaches us how to hear what is being said. The truth is, there are very few resources for teaching people how to be a better listener. And most people don't know they are bad listeners. Ask anyone, they will say they identify as being a good listener, even if they are busy thinking of what they will say next, or how to respond, or what they might have for dinner that evening, or what's on TV... One of the key attributes of being an effective…mehr

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Produktbeschreibung
There are nine million courses in the world talking about how to be a better speaker. Lots of people will teach you how to say stuff, but no one ever teaches us how to hear what is being said. The truth is, there are very few resources for teaching people how to be a better listener. And most people don't know they are bad listeners. Ask anyone, they will say they identify as being a good listener, even if they are busy thinking of what they will say next, or how to respond, or what they might have for dinner that evening, or what's on TV... One of the key attributes of being an effective leader and manager is the ability to effectively listen. In this book we discuss exercises, ideas and interviews all compiled around the art and practice of listening. We discuss pitfalls, best practices, and management techniques to build relationships and create happy and productive teams. Learn from a professional actor and improviser how to use the skills and lessons of acting to effectively listen, connect with empathy and build relationships through the art of listening. After reading this book, you will be able to confidently say you are a good listener. So listen up.
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Autorenporträt
Andrew McMasters is a Seattle based entrepreneur, corporate trainer, arts leader, speaker, community builder, and professional actor. He has been active in arts, culture and business in the Pacific Northwest since 1990, and routinely works with Fortune 500 companies and organizations to help them communicate, collaborate and innovate. His background as an improviser means he makes jokes which are sometimes entertaining, hopefully not annoying, and either makes his wife laugh out loud or roll her eyes.