Ariane Ollier-Malaterre, Ph.D., is a Management Professor and the Director of the International Network on Technology, Work and Family at the University of Quebec in Montreal (ESG-UQAM), Canada. She chairs the Technology, Work and Family research community of the Work and Family Researchers Network. Her research examines digital technologies and the boundaries between work and life across different national contexts. She has published over 70 peer-reviewed articles and chapters in top-tier management, sociology, and information systems outlets (e.g., Academy of Management Review, Academy of Management Journal, Journal of Management, Human Relations, Annual Review of Sociology, Journal of the Association for Information Systems, Computers in Human Behavior).
Introduction
PART I Privacy, surveillance, and the social credit systems
1 Privacy and surveillance
2 Surveillance in China: from Dang'an and Hukou to the social credit systems
PART II Anguishing narratives of moral shortcomings
3 Rules and monitoring will raise people's 'moral quality'
4 National humiliations and the civilisation dream
5 Saving face: privacy as hiding shameful information
PART III Redeeming narratives of digital protection
6 The government as protection and order
7 Technology as a magic bullet
PART IV The mental and emotional weight of surveillance
8 Mental tactics to dissociate oneself from surveillance
9 Misgivings and objections
10 Self-censorship
11 Conclusion