macOS Support Essentials 10.15 - Apple Pro Training Series is the official curriculum of the Apple Catalina 101: OS X Support Essentials 10.15 course and preparation for Apple Certified Support Professional (ACSP) 10.15 certificationGÇöas well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Catalina. This guide provides comprehensive coverage of Catalina and is part of the Apple Pro Training seriesGÇöthe only Apple-certified books on the market. Students will find in-depth, step-by-step instruction on everything from installing and configuring Catalina to…mehr
macOS Support Essentials 10.15 - Apple Pro Training Series is the official curriculum of the Apple Catalina 101: OS X Support Essentials 10.15 course and preparation for Apple Certified Support Professional (ACSP) 10.15 certificationGÇöas well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Catalina. This guide provides comprehensive coverage of Catalina and is part of the Apple Pro Training seriesGÇöthe only Apple-certified books on the market. Students will find in-depth, step-by-step instruction on everything from installing and configuring Catalina to managing networks and system administration. This is a step-by-step guide that works through lessons designed to teach practical, real-world tasks, with lesson files that let students practice as they learn.
Adam Karneboge has been an Apple Certified Trainer since 2003. Adam conducts technical training courses, and delivers consulting, deployment, and integration services to business, enterprise, and education clients. Arek Dreyer has been an Apple Certified Trainer since 2002. Originally an expert in Sun Systems, Dreyer shifted his professional focus to Mac OS X shortly after it came out. President of Dreyer Network Consultants Inc., Arek has been delivering courses and providing training around the world, both in the classroom and at events like the Apple Channel Camp and the Macworld Conference and Expo. Dreyer also provides integration and troubleshooting services for his own customers and for Apple.
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Installation and Configuration Lesson 1 Introduction to macOS Lesson 2 Update, Upgrade, or Reinstall macOS Lesson 3 Set Up and Configure macOS Lesson 4 Use the Command-Line Interface Lesson 5 Use macOS Recovery Lesson 6 Update macOS User Accounts Lesson 7 Manage User Accounts Lesson 8 Manage User Home Folders Lesson 9 Manage Security and Privacy Lesson 10 Manage Password Changes File Systems Lesson 11 Manage File Systems and Storage Lesson 12 Manage FileVault Lesson 13 Manage Permissions and Sharing Lesson 14 Use Hidden Items, Shortcuts, and File Archives Data Management Lesson 15 Manage System Resources Lesson 16 Use Metadata, Spotlight, and Siri Lesson 17 Manage Time Machine Apps and Processes Lesson 18 Install Apps Lesson 19 Manage Files Lesson 20 Manage and Troubleshoot Apps Network Configuration Lesson 21 Manage Basic Network Settings Lesson 22 Manage Advanced Network Settings Lesson 23 Troubleshoot Network Issues Network Services Lesson 24 Manage Network Services Lesson 25 Manage Host Sharing and Personal Firewall System Management Lesson 26 Troubleshoot Peripherals Lesson 27 Manage Printers and Scanners Lesson 28 Troubleshoot Startup and System Issues
