Victor Newman's practical book strikes at the heart of fundamental challenges faced by all managers. It looks beyond the conventional techniques of problem-solving to the underlying process, identifies eight stages and explains how to recognise which technique is appropriate to which stage. On this basis managers can generate solutions at both the personal and the organisational level.
Victor Newman's practical book strikes at the heart of fundamental challenges faced by all managers. It looks beyond the conventional techniques of problem-solving to the underlying process, identifies eight stages and explains how to recognise which technique is appropriate to which stage. On this basis managers can generate solutions at both the personal and the organisational level.
Victor Newman is Senior Lecturer and Head of Organizational Development Consulting at the CIM Institute, Cranfield University. He developed the Creating Effective Solutions workshop programme for Coopers and Lybrand and has written widely on change management, teamworking and business transformation.
Inhaltsangabe
Contents: Part I How to Use This Book: Your problem-solving styles profile The problem-solving process wheel Problem-solving styles. Part II An Introduction to Problem-Solving: Thinking about problem-solving A question of creativity. Part III The Problem-Solving Process: Stage 1 Identify the problem Stage 2 Gather data Stage 3 Analyse data Stage 4 Generate solutions Stage 5 Select the solution Stage 6 Plan the implementation Stage 7 Test/rehearse Stage 8 Action. Part IV Some Conclusions: Conclusions Recommended reading Index.
Contents: Part I How to Use This Book: Your problem-solving styles profile The problem-solving process wheel Problem-solving styles. Part II An Introduction to Problem-Solving: Thinking about problem-solving A question of creativity. Part III The Problem-Solving Process: Stage 1 Identify the problem Stage 2 Gather data Stage 3 Analyse data Stage 4 Generate solutions Stage 5 Select the solution Stage 6 Plan the implementation Stage 7 Test/rehearse Stage 8 Action. Part IV Some Conclusions: Conclusions Recommended reading Index.
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