Dear learners, before we say something about the course, the course writers would like to warmly welcome all of you and equally invite for hard work and success in life and your professional career. It is by the motto "success usually follows appropriate effort", that we forwarded this piece of advice. The global competition and swiftness of changes emphasize the importance of human capital within organizations, as well as the swiftness and ways of knowledge gaining of that capital. Knowledge gaining and development of skills and attitudes are becoming basic capital and the trigger of development. Modern institutions therefore use their resources (money, time, energy, information, etc.) for permanent training and advancement of their employees. Institutions which are constantly creating new knowledge, extending it through the entire departments and implementing it quickly inside the new technologies, develop well equipped graduates and render excellent services. These activities determine the institution as a learning organization with constant innovation being its sole business.