Let's face it, if you want to get ahead in business you cannot avoid people management - but we're often promoted because we're good at what we do, not because we display great management skills. We owe it to the people we manage to read up on the subject and get skilled! Luckily Jo Owen has laid out 50 essential lessons we need to learn to become the best manager we can be. Jo has studied what makes a good manager everywhere from British soap powder companies, to inner city schools and Japanese banks. So whether becoming a manager has brought out the inner dictator in you or left you…mehr
Let's face it, if you want to get ahead in business you cannot avoid people management - but we're often promoted because we're good at what we do, not because we display great management skills. We owe it to the people we manage to read up on the subject and get skilled! Luckily Jo Owen has laid out 50 essential lessons we need to learn to become the best manager we can be.
Jo has studied what makes a good manager everywhere from British soap powder companies, to inner city schools and Japanese banks. So whether becoming a manager has brought out the inner dictator in you or left you feeling painfully awkward, Management Rules will have you relaxed, confident and effective in no time.
Jo Owen is a bestselling business author, leader, social entrepreneur and speaker. His business experience ranges widely. He was the best nappy salesman in Birmingham and put the blue speckle in Daz. He led a business in Japan for three years, has been a partner at Accenture, and was the architect of what is now HBOS business banking. He has co-founded three charities: Teach First, which is now one of the UK's top graduate recruiters, Future Leaders, which develops head teachers for urban schools and StartUp, which helps offenders start their own businesses on release from prison. He is in demand as a speaker on leadership, change, organisation, strategy and the corporate tribe. He also blogs on the BNet website and has contributed to Director Magazine, the FT and the Independent. His previous books include Hard-Core Management (Kogan Page, 2003) How to Lead (Pearson, 2005, second edition 2009); How to Manage (Prentice Hall, 2006, second edition 2009); Management Stripped Bare (Kogan Page, 2006), Power at Work: The Art of Making things Happen (Prentice Hall, 2007), How to Influence (Prentice Hall, 2009), and How to Sell (Prentice Hall, 2009).
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INTRODUCTION: MANAGEMENT RULES xi MANAGE YOUR TEAM 1 1 WHAT YOUR TEAM WANTS FROM YOU 3 2 VISION: SETTING A DIRECTION 7 3 HOW TO MOTIVATE YOUR TEAM: PRINCIPLES 11 4 HOW TO MOTIVATE YOUR TEAM: PRACTICE 15 5 MAKING DECISIONS IN AN UNCERTAIN WORLD 21 6 HANDLING CRISES 27 7 HONESTY AND INTEGRITY: DITCH THE ETHICS COURSE 33 8 SETTING TARGETS 37 9 HOW TO DELEGATE 41 10 WHAT YOU CAN AND CANNOT DELEGATE 45 11 MANAGING OTHER PROFESSIONALS 49 12 HOW TO COACH 53 MANAGE THE ORGANISATION 59 13 TAKE CONTROL 61 14 BUILD YOUR TRUSTED NETWORK 67 15 INFLUENCING DECISIONS 71 16 NEGOTIATING YOUR BUDGET 77 17 MANAGING YOUR BUDGET 81 18 CONTROLLING BUDGETS 85 19 HANDLING BAD NEWS 91 20 PROJECT MANAGEMENT 95 MANAGE YOUR COLLEAGUES 101 21 MANAGING YOUR PEERS 103 22 STYLES OF MANAGEMENT: THE THEORY 107 23 MANAGING DIFFERENT STYLES: THE PRACTICE 113 24 PUTTING PRAISE AND FLATTERY TO WORK 119 25 PERSUASIVE CONVERSATIONS 123 26 HOW TO SAY "NO" 131 27 HOW TO DEAL WITH MR AND MRS NASTY 137 28 PROFESSIONAL GUARD 143 THE DAILY SKILLS OF MANAGEMENT 147 29 THE DAILY SKILLS OF MANAGEMENT 149 30 MANAGE TIME EFFECTIVELY 153 31 MANAGE TIME EFFICIENTLY 157 32 HOW TO READ 161 33 HOW TO WRITE 165 34 HOW TO LISTEN 169 35 HOW TO TALK 173 36 THE ART OF A GOOD MEETING 177 37 THE USE AND ABUSE OF POWERPOINT 183 38 PREPARING SPREADSHEETS 187 MANAGE YOUR CAREER 193 39 MANAGE YOUR CAREER 195 40 THE MANAGEMENT JOURNEY 199 41 WHAT IT TAKES TO GET AHEAD 203 42 HOW TO GET PROMOTED 207 43 HOW NOT GET PROMOTED 211 44 HOW TO GET FIRED 217 45 WHEN TO MOVE ON 221 46 FIND THE RIGHT BOSS 227 47 WHAT YOUR BOSS WANTS FROM YOU 231 48 MANAGE YOUR BOSS 237 49 FIND THE RIGHT ASSIGNMENT 243 50 MANAGEMENT OR LEADERSHIP? 247
INTRODUCTION: MANAGEMENT RULES xi MANAGE YOUR TEAM 1 1 WHAT YOUR TEAM WANTS FROM YOU 3 2 VISION: SETTING A DIRECTION 7 3 HOW TO MOTIVATE YOUR TEAM: PRINCIPLES 11 4 HOW TO MOTIVATE YOUR TEAM: PRACTICE 15 5 MAKING DECISIONS IN AN UNCERTAIN WORLD 21 6 HANDLING CRISES 27 7 HONESTY AND INTEGRITY: DITCH THE ETHICS COURSE 33 8 SETTING TARGETS 37 9 HOW TO DELEGATE 41 10 WHAT YOU CAN AND CANNOT DELEGATE 45 11 MANAGING OTHER PROFESSIONALS 49 12 HOW TO COACH 53 MANAGE THE ORGANISATION 59 13 TAKE CONTROL 61 14 BUILD YOUR TRUSTED NETWORK 67 15 INFLUENCING DECISIONS 71 16 NEGOTIATING YOUR BUDGET 77 17 MANAGING YOUR BUDGET 81 18 CONTROLLING BUDGETS 85 19 HANDLING BAD NEWS 91 20 PROJECT MANAGEMENT 95 MANAGE YOUR COLLEAGUES 101 21 MANAGING YOUR PEERS 103 22 STYLES OF MANAGEMENT: THE THEORY 107 23 MANAGING DIFFERENT STYLES: THE PRACTICE 113 24 PUTTING PRAISE AND FLATTERY TO WORK 119 25 PERSUASIVE CONVERSATIONS 123 26 HOW TO SAY "NO" 131 27 HOW TO DEAL WITH MR AND MRS NASTY 137 28 PROFESSIONAL GUARD 143 THE DAILY SKILLS OF MANAGEMENT 147 29 THE DAILY SKILLS OF MANAGEMENT 149 30 MANAGE TIME EFFECTIVELY 153 31 MANAGE TIME EFFICIENTLY 157 32 HOW TO READ 161 33 HOW TO WRITE 165 34 HOW TO LISTEN 169 35 HOW TO TALK 173 36 THE ART OF A GOOD MEETING 177 37 THE USE AND ABUSE OF POWERPOINT 183 38 PREPARING SPREADSHEETS 187 MANAGE YOUR CAREER 193 39 MANAGE YOUR CAREER 195 40 THE MANAGEMENT JOURNEY 199 41 WHAT IT TAKES TO GET AHEAD 203 42 HOW TO GET PROMOTED 207 43 HOW NOT GET PROMOTED 211 44 HOW TO GET FIRED 217 45 WHEN TO MOVE ON 221 46 FIND THE RIGHT BOSS 227 47 WHAT YOUR BOSS WANTS FROM YOU 231 48 MANAGE YOUR BOSS 237 49 FIND THE RIGHT ASSIGNMENT 243 50 MANAGEMENT OR LEADERSHIP? 247
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