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What's in this book? Open this book and you will... - Overcome barriers - Control costs - Monitor progress - Get results Learn to manage change: - Recognizing the need - Making the right decisions - Leading the change - Middle Management - The proactive plan - The reactive plan - Communicating the change - Tools for Change Management What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.