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- Broschiertes Buch
Understand how to embed a coherent and collaborative approach to conflict management and prevention in the workplace with this practical guide for HR professionals.
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Understand how to embed a coherent and collaborative approach to conflict management and prevention in the workplace with this practical guide for HR professionals.
Produktdetails
- Produktdetails
- Verlag: Kogan Page Ltd
- 2 Revised edition
- Seitenzahl: 320
- Erscheinungstermin: 31. Oktober 2023
- Englisch
- Abmessung: 234mm x 156mm x 22mm
- Gewicht: 506g
- ISBN-13: 9781398609457
- ISBN-10: 1398609455
- Artikelnr.: 65186888
- Verlag: Kogan Page Ltd
- 2 Revised edition
- Seitenzahl: 320
- Erscheinungstermin: 31. Oktober 2023
- Englisch
- Abmessung: 234mm x 156mm x 22mm
- Gewicht: 506g
- ISBN-13: 9781398609457
- ISBN-10: 1398609455
- Artikelnr.: 65186888
David Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022.
Chapter
00: Introduction; Section
ONE: Putting conflict into context; Chapter
01: What's wrong with contemporary conflict management and what to do about it; Chapter
02: The lifecycle of a conflict
How and why conflicts escalate; Chapter
03: The causes and the sources of conflict at work; Chapter
04: Managing conflict
An employment law perspective; Section
TWO: A practical guide to managing conflict; Chapter
05: Measuring the costs of conflict and the impact of a toxic culture; Chapter
06: The psychology of conflict and conflict management; Chapter
07: Routes to resolution
Introducing the resolution spectrum; Chapter
08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter
09: How to resolve a toxic workplace culture; Chapter
10: Mediation
An in
depth analysis of its many benefits and applications; Chapter
11: How to develop an internal mediation scheme; Chapter
12: Total conflict management
A whole
system approach for managing conflict; Section
THREE: Resolution resources; Chapter
13: A quick conflict health check; Chapter
14: Glossary;
00: Introduction; Section
ONE: Putting conflict into context; Chapter
01: What's wrong with contemporary conflict management and what to do about it; Chapter
02: The lifecycle of a conflict
How and why conflicts escalate; Chapter
03: The causes and the sources of conflict at work; Chapter
04: Managing conflict
An employment law perspective; Section
TWO: A practical guide to managing conflict; Chapter
05: Measuring the costs of conflict and the impact of a toxic culture; Chapter
06: The psychology of conflict and conflict management; Chapter
07: Routes to resolution
Introducing the resolution spectrum; Chapter
08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter
09: How to resolve a toxic workplace culture; Chapter
10: Mediation
An in
depth analysis of its many benefits and applications; Chapter
11: How to develop an internal mediation scheme; Chapter
12: Total conflict management
A whole
system approach for managing conflict; Section
THREE: Resolution resources; Chapter
13: A quick conflict health check; Chapter
14: Glossary;
Chapter
00: Introduction; Section
ONE: Putting conflict into context; Chapter
01: What's wrong with contemporary conflict management and what to do about it; Chapter
02: The lifecycle of a conflict
How and why conflicts escalate; Chapter
03: The causes and the sources of conflict at work; Chapter
04: Managing conflict
An employment law perspective; Section
TWO: A practical guide to managing conflict; Chapter
05: Measuring the costs of conflict and the impact of a toxic culture; Chapter
06: The psychology of conflict and conflict management; Chapter
07: Routes to resolution
Introducing the resolution spectrum; Chapter
08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter
09: How to resolve a toxic workplace culture; Chapter
10: Mediation
An in
depth analysis of its many benefits and applications; Chapter
11: How to develop an internal mediation scheme; Chapter
12: Total conflict management
A whole
system approach for managing conflict; Section
THREE: Resolution resources; Chapter
13: A quick conflict health check; Chapter
14: Glossary;
00: Introduction; Section
ONE: Putting conflict into context; Chapter
01: What's wrong with contemporary conflict management and what to do about it; Chapter
02: The lifecycle of a conflict
How and why conflicts escalate; Chapter
03: The causes and the sources of conflict at work; Chapter
04: Managing conflict
An employment law perspective; Section
TWO: A practical guide to managing conflict; Chapter
05: Measuring the costs of conflict and the impact of a toxic culture; Chapter
06: The psychology of conflict and conflict management; Chapter
07: Routes to resolution
Introducing the resolution spectrum; Chapter
08: Developing a resolution framework to resolve conflicts and concerns at work; Chapter
09: How to resolve a toxic workplace culture; Chapter
10: Mediation
An in
depth analysis of its many benefits and applications; Chapter
11: How to develop an internal mediation scheme; Chapter
12: Total conflict management
A whole
system approach for managing conflict; Section
THREE: Resolution resources; Chapter
13: A quick conflict health check; Chapter
14: Glossary;