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Environmental Management Systems (EMSs) are systems that assist industrial organizations to fulfill their environmental responsibilities to all their stakeholders and considered as the most important new issues for the seaports. On the other hand quality is viewed as one of the most important factors for customer satisfaction and for long-term competitive success.

Produktbeschreibung
Environmental Management Systems (EMSs) are systems that assist industrial organizations to fulfill their environmental responsibilities to all their stakeholders and considered as the most important new issues for the seaports. On the other hand quality is viewed as one of the most important factors for customer satisfaction and for long-term competitive success.
Autorenporträt
Is currently Dean Assistance, College of Maritime Transport and Technology for External Affairs and Activities. Balbaa is former master onboard bulk carriers and is SGS qualified ISO 9000 (2000) lead Auditor. He has earned his Ph.D. degree from Stavanger University, Norway in offshore technology, asset management.