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Presents themes of operations management including strategy, productivity, and quality and shows how human-centered management serves employers, customers, and shareholders.

Produktbeschreibung
Presents themes of operations management including strategy, productivity, and quality and shows how human-centered management serves employers, customers, and shareholders.
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Autorenporträt
SCOTT T. YOUNG is Chair and Associate Professor of the Management Department at the David Eccles School of Business at the University of Utah. Dr. Young has researched and published extensively in the areas of global operations, service operations, productivity, and quality. WINTER NIE is Assistant Professor in the Management Department at Colorado State University. Dr. Nie researches and teaches in international operations management and service operations.