Managing Health Organizations for Quality and Performance with Access Code - Fallon, L. Fleming; Begun, James W.; Riley, William J.
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Instructor Resources Available Now: Instructor's Manual, PowerPoints, TestBank Managing Health Organizations for Quality and Performance provides health administration students and practitioners with a solid foundation in quality management and best-in-class healthcare services. Structured around four management functions--planning, organizing, facilitating, and controlling quality and service improvements--Managing Health Organizations for Quality and Performance takes a systems approach, interlacing topics from marketing to staff motivation, and from collaboration to change management. The…mehr

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Produktbeschreibung
Instructor Resources Available Now: Instructor's Manual, PowerPoints, TestBank Managing Health Organizations for Quality and Performance provides health administration students and practitioners with a solid foundation in quality management and best-in-class healthcare services. Structured around four management functions--planning, organizing, facilitating, and controlling quality and service improvements--Managing Health Organizations for Quality and Performance takes a systems approach, interlacing topics from marketing to staff motivation, and from collaboration to change management. The text goes beyond theoretical models to focus on day-to-day responsibilities and realities. The authors bring a breadth of real-world experience to the teaching of management principles. Managing Health Organizations for Quality and Performance reflects current management trends and developments in the field, both in clinical care and public health. This essential text features: Focused case studies and questions for reflection Supplemental resources at the end of each chapter Stand-alone chapters that provide instructors with additional course flexibility A listing of relevant books, journal articles, and websites A companion website for students with a complete package of interactive learning materials (Access code card included with each new copy of the text.)
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Autorenporträt
Fleming Fallon is Professor of Public Health at Bowling Green State University, Bowling Green, Ohio. He is also the Director of the Northwest Ohio Consortium for Public Health, an accredited MPH degree program that is offered jointly by Bowling Green State University and the University of Toledo. He has many years of experience as a management consultant and has authored 6 books and more than 350 papers and book chapters on a variety of topics as well as making presentations throughout the world. Dr. Fallon has written a weekly newspaper column entitled "Health Thoughts" continuously since 1995. He was a consultant specializing in human resources with A. T. Kearney. He has served as both a member and president of a local board of health. Dr. Fallon is a physician with residency training in occupational and environmental medicine. He received a DrPH degree in environmental health science from Columbia University, New York, his MD degree from St. Georges University School of Medicine, St. Georges, Grenada and an MBA from the University of New Haven, New Haven, Connecticut.