Eileen Milner

Managing Information and Knowledge in the Public Sector

• Gebundenes Buch

Produktbeschreibung

Down to earth and taking into account the critically important characteristics unique to public services, this is an illuminating text for anyone working, or thinking about working, in the public sector.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 208
• Erscheinungstermin: 15. Juni 2000
• Englisch
• Abmessung: 239mm x 160mm x 20mm
• Gewicht: 449g
• ISBN-13: 9780415204224
• ISBN-10: 0415204224
• Artikelnr.: 21910707

Autorenporträt

Eileen Milner is a Principal Lecturer in Information Management at the University of North London

Inhaltsangabe

1 Introduction: defining information and knowledge 2 Developing an
information policy and strategy: the foundations of information management
3 Information management strategy in action: making a 'business' case 4
Knowledge management 5 Managing information, ideas and solutions: a focus
on the employee 6 ICTs as tools of IKM 7 Tension and paradox: issues of
information security, ownership, access, liability and openness 8 IKM as a
tool of social inclusion 9 Vision and revision: the case for IKM in the
public sector