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Frontmatter -- About the Authors -- Foreword -- Contents -- Figures -- Tables -- SECTION 1: Introduction -- CHAPTER ONE. The Electronic Library in Teaching and Research -- SECTION 2: Management Issues at Campus Level -- CHAPTER TWO. Information Strategies -- CHAPTER THREE. Convergence of Academic Support Services -- CHAPTER FOUR. Case Study: Converged Working at Liverpool John Moores University -- CHAPTER FIVE. Case Study: The Queen's University of Belfast -- CHAPTER SIX. Case Study: Information Strategy and Convergence of Academic Support Services at the University of North London -- CHAPTER SEVEN. Case Study: University of Stirling -- SECTION 3: Managing Change -- CHAPTER EIGHT. Overview: Managing Change -- CHAPTER NINE. Case Study: Managing Change at the University of Wales, Cardiff Libraries` -- CHAPTER TEN. Case Study: Managing change at Edge Hill University College -- SECTION 4: Resourcing and Budgeting Issues -- CHAPTER ELEVEN. Overview: Resourcing and Budgeting Issues -- CHAPTER TWELVE. Case Study: A Stealthy Crusade: Resourcing and Budgeting for the Electronic Library at Southampton University -- CHAPTER THIRTEEN. Case study: Sheffield Hallam University -- SECTION 5: Management information -- CHAPTER FOURTEEN. Overview: Management Information for the Electronic Library -- SECTION 6: Managing the Just-in-Time Library -- CHAPTER FIFTEEN. Overview: Managing the Just-in-Time Library -- CHAPTER SIXTEEN. Case Study: London Business School -- CHAPTER SEVENTEEN. Case study: University of Newcastle upon Tyne -- SECTION 7: Managing Reference and Information Services -- CHAPTER EIGHTEEN. Overview: Managing Reference and Information Services -- CHAPTER NINETEEN. Case Study: Managing Converged Reference Services at the University of Birmingham -- CHAPTER TWENTY. Case Study: University of Hertfordshire Learning and Information Services -- SECTION 8: Managing User Education and Training -- CHAPTER TWENTY ONE. Overview: Managing User Education and Training -- CHAPTER TWENTY TWO. Case Study: The EduLib Project and Implications for the Management of Change -- CHAPTER TWENTY THREE. Case Study: University of Newcastle -- SECTION 9: Managing Technical Services -- CHAPTER TWENTY FOUR. Overview: Managing Technical Service in the Electronic Library: modernization before transformation -- CHAPTER TWENTY FIVE. Case Study: UMIST Library and Information Service -- CHAPTER TWENTY SIX. Case Study: Glasgow University Library -- SECTION 10: Managing Library Systems and Technical Support -- CHAPTER TWENTY SEVEN. Overview: Managing Library Systems and Technical Support -- CHAPTER TWENTY EIGHT. Case Study: University College Cork -- CHAPTER TWENTY NINE. Case Study: University of Sheffield -- SECTION 11: Managing specific electronic services -- CHAPTER THIRTY. Managing Electronic Reserve Collections -- CHAPTER THIRTY ONE. Managing the Evolving Map Library -- CHAPTER THIRTY TWO. Managing the Web - The University of Exeter Experience -- CHAPTER THIRTY THREE. Managing Current Awareness Services -- SECTION 12: General Case Studies -- CHAPTER THIRTY FOUR. General Case Study: The University of Wales Swansea -- CHAPTER THIRTY FIVE. General Case Study: The University of York -- CHAPTER THIRTY SIX. General Case Study: The University of East Anglia -- CHAPTER THIRTY SEVEN. General Case Study: The LRC at South Bank University -- CHAPTER THIRTY EIGHT. General Case Study: Delivery of Electronic Services for Law at Aston University -- Index