Derek Torrington

Managing to Manage

The Essential Guide to People Management

• Broschiertes Buch

Produktbeschreibung

Today's managers often find themselves thrust into HR-type situations presenting both challenge and opportunity, often struggling to make the right decisions for the business and for the people involved. Managing to Manage provides the essential understanding to cope with the core demands of people management, grounding the advice in clear examples and familiar situations. Split into two parts, the book explains the role of the manager and then demonstrates how to fulfil that role, taking a practical, hands-on approach. It's packed with unique key concepts, which guide the manager through essential skills, while forming a quick reference guide for the rest of their careers. Managing to Manage is a comprehensive, practical guide tackling all challenges of managing people at work.

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Produktdetails

• Verlag: Kogan Page
• Seitenzahl: 224
• Erscheinungstermin: 30. April 2013
• Englisch
• Abmessung: 216mm x 140mm x 12mm
• Gewicht: 288g
• ISBN-13: 9780749466749
• ISBN-10: 074946674X
• Artikelnr.: 36398243

Autorenporträt

Derek Torrington has been a personnel manager in an engineering company and later Dean of Management Studies in a major university as well as Professor of Human Resource Management and currently Emeritus Professor of Management. He is the author of 51 HR and management titles, including the bestselling Human Resource Management, now in its 8th edition.

Inhaltsangabe

Preface
Introduction: Managing to Manage
Part One: What managing is all about
01 Being a manager: the role, what you do and how you do it
sSAMp
The management job
02 Being part of a business: you are not alone
The organizational context
The economic context
The political context
The social context
The international context
The bottom line
Entitlement
The manager is not alone
03 How businesses work: strategy, policy, procedures and targets
Strategy
Policy
Procedures
Problems with procedures, and some solutions
Targets, objectives etc
04 Organization structure: the whole thing, your bit of it and you
Organizational fundamentals
Centralization and decentralization
The organization of individual departments
05 Organization: the culture you work in
Corporate culture
Understanding organizational culture
Developing organizational culture
06 Communication: understanding and being understood
The telecommunications analogy
Methods of communication
Meetings
Barriers to communication
07 Selecting team members
The employment contract
Attracting team members
The selection interview
08 Discipline and grievance: sorting things out when they go wrong
What do we mean by discipline?
What do we mean by grievance?
Are discipline and grievance procedures equitable?
09 Training: how people learn and how to teach them
Learning in groups
Leading and other group roles
Coaching and continuous learning
10 Performance: getting the right results from the people you work with
Part Two: How to...
11 How to analyse your management job
12 How to develop your network
Developing a network
Building the network
13 How to organize your department
Checklist for thinking about the organization of a department
14 How to cope with committees
Chairing
Conduct of the meeting itself
The rank and file member of the committee
15 How to make a presentation
Objectives
The material
16 How to write a report
17 How to conduct a disciplinary interview
The nature of disciplinary interviewing
18 How to conduct a selection interview
Preparation
The interview itself
After the interview
19 How to do performance appraisal
The appraisal interview style
The appraisal interview sequence
Preparation
Interview structure
Making appraisal work
Appendix: Key concepts
Index