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Peterson's Master the Public Safety Dispatcher/911 Operator Exam test prep guide provides everything you need to succeed on the exam: * Discover 461 pages of targeted test prep to jumpstart your career! * Expert test prep for beginner and advanced- level emergency personnel positions. * Two full-length practice tests with detailed answer explanations * Comprehensive review of every question type on the exam. * Proven test-taking strategies to help you score higher. Also, you will find expert tips on how to analyze job announcements and then interview successfully, giving you an edge over the competition in the 4th edition of Peterson's Master the Public Safety Dispatcher/911 Operator Exam test prep guide.